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Here's something else to chew on -- I use VLC to play Blurays, and for some reason, for this Bluray, I can't. This is the error I get: No valid processing key found in AACS config file. Is it possible that this Bluray is using some newer protection scheme? Then again, maybe it's just a failure with ...

I actually have 2 other BD-ROM drives! Same thing. Attached both files.

So if this is a problem with the disc itself, what can I do? All sending it back to Amazon will accomplish is them sending me the same disc with the same problem, most likely. Do I need to write to the manufacturer?

FYI, I just used Windex to really clean the heck out of this thing, but unfortunately the result is an identical failure. Now here's the thing -- I've been trying to rip the 3D (for perfectly legal reasons, BTW -- I own this Bluray and just want to transform the 3D into Side by Side for my projector...

Hi there, I just downloaded the latest version and it still errored the same way. I've cleaned the disc, sure -- but here's the thing -- this is the SECOND identical Bluray I'm trying. I already sent one back to Amazon, and they both error the same way. I suppose it could be a bad batch (i.e., Amazo...

Line 5 of the log indicates a new version of MakeMKV is available. While it may not be the solution, have you considered at least trying this version? Sure thing -- here ya go: Debug log started at Thu Jan 18 17:25:05 2018 , written by MakeMKV v1.10.9 win(x64-release) Using 524544KB for read cache....

I sent back a brand-new BR because I had the same errors...so this is the second BR, brand new, from Amazon. Debug log started at Sun Jan 14 17:00:14 2018 , written by MakeMKV v1.10.8 win(x64-release) Using 524544KB for read cache. 001005:0000 MakeMKV v1.10.8 win(x64-release) started 001004:0000 Deb...