incorrect audio

[melisa]

Hi all,

I'm new to makeMKV.

I have got a BluRay Movie (hitman). I'm making a backup using MakeMkv and have selested the English Ausio file listed in the MakeMKV. when I play it using WDTV, the audio included in the movie is the one with the commentary. when I paly it on normall BluRay player I can turn it off so no commentary is included. What did I do incorrectly? I don't want the one with the commentary. this is the only audio which is availabe with the English language.

Thanks

[mike admin]

please post contents of the log window (lower half of the screen) once you open the disc - it should provide more details.

[melisa]

Thanks for the reply,

so I just need to do the process againa nd then grab the info when it it completed. correct me if I'm wrong.

sorry I'm new to this.

Thanks

NOTE: the audio is working it's just the incorrect channel - instead of the normall audio, it came out from the one with the commentary

Thanks

[melisa]

Mike Admin,

is this what you need?

Using direct disc access mode
AACS directory not present, assuming unencrypted disc
Only extracting DTS core audio from stream #6 of type 'DTS-HD Master audio' in file 00002.m2ts
File 00001.mpls was added as title #0
Title #00024.mpls has length of 72 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00004.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00014.m2ts has length of 110 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00036.m2ts was added as title #1
File 00037.m2ts was added as title #2
File 00038.m2ts was added as title #3
File 00039.m2ts was added as title #4
Title #00040.m2ts has length of 74 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00041.m2ts has length of 91 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00042.m2ts has length of 89 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00043.m2ts has length of 73 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00044.m2ts has length of 74 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00045.m2ts has length of 80 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00046.m2ts has length of 23 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00047.m2ts has length of 109 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00048.m2ts was added as title #5
Title #00049.m2ts has length of 59 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00050.m2ts was added as title #6
File 00052.m2ts was added as title #7
File 00054.m2ts was added as title #8
Title #00140.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00145.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00150.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00155.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00160.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00165.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Operation sucessfully completed

[mike admin]

Yes. So it looks like all audio streams were processed correctly. MKV files have multiple audio streams - are you sure you've selected the correct one in your player? Also, can you open the output file in the mkvinfo utility (from mkvtoolnix) and post the structure here?

[melisa]

Thanks.

there are 2 audio. one going through HDMI and the other chanel is going through the optical cable.

The one which goes through the optical cable is correct but the one from the HDMI is not correct.

Not sure what to do