NEWB Issue, can't get MakeMKV to read any discs

[redfiver]

I've tried to get MakeMKV v1.7.6 to read BD discs on my Mountain Lion mac. But, each time I put a disc in and try to read it, I get an error. My latest one I've tried is MI: Ghost Protocol and this message shows up:

Code: Select all

MakeMKV v1.7.6 darwin(x86-release) started
Optical drive "DVD+R-DL OPTIARC DVD RW AD-5680H 3AHF" opened in DASPI v1.3 mode.
Optical drive "BD-RE MATSHITA BD-RE UJ-220 1.00" opened in DASPI v1.3 mode.
Using direct disc access mode
This disc uses newer version of AACS protection. Please let us know about it by visiting http://www.makemkv.com/a/?AgICAgKah25qki...
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..0E4BA97F92CC689EB1B11E2B263F9FD6A1A to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..013D0466BF46141F0D94458B6B738CB8DFD to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..0B26325C799C941545855AC59AA8A60814F to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..0C72CFB7DBBCEACB194F668A47B4C58826E to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..062B3DFA8418CE1520ED68F48FD4792BCCF to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..0210DB43DCC775910F181F4BD0A45BCBF20 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..065AE8256C375A8515E6D5AEB2E6561F80E to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..087A7FE463918A80DC7589805C264A80262 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..088E0A7827032BE60D50FEC20EB49ECC7E5 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..0F05682E0FE56A927F6D0DF3689CCBCB164 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..05C0E26534F542C9811492CAA0DD1A50959 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..0726BC95B88CD4465D06CCBE27BA66D381C to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..0FF984CF290F8BBE65F50D10D04684FAEA2 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..03FEB85E11FCCE9A22E23A8F77CB296175D to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..0F6329FEEB2C5E79C1B87CEC49CDE080241 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..09BF27519DEFA7BB28CAE21E6FC4B025778 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..0800024C0 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..0C03C00E6F445372D61828E907F2C65199D to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..0800024C0 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..0E6D06FB34DBD55B0B9F27EE4A811F0A0B4 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..0800024C0 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..0AAD9E9306A0B0A1B6FA87A466D504B59DD to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..0800024C0 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..0805461544BE7BC7C203E7E7D503CA412A5 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..0800024C0 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..0E1BED8ECB8AFDD1692384F92661B10F826 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..0800024C0 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..0B54080C7022701F2513D2A2E028CB142D2 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..0800024C0 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..09FEFDD429BAB3438BD3A3BE5ECC5AC3845 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..0800024C0 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..050F82E920F55268FD6C8097ABDD89C6E9B to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..0800024C0 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..05A47513F5FF6BADD895CC71BEACAEE795F to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..0800024C0 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..09DC20E6286ED4F97FACF5A3E6AC67FCFBD to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..0800024C0 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..0B816F5C37578C1AF43ED61335F5B271644 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..0800024C0 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..0275A4FD35F976703B163DAEB95063DDF8C to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..0800024C0 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..02E39DE03E9D94E01CE68F999D6F7E8174D to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..0800024C0 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..0020074C100720..0BEAE024BC575ED063E2771BA2330E6E464 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..0800024C0 to device 'DASPI:IODASPIService:723d1c0332344b95:'
Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

I get the same message for any disc I insert. I received this error with Chronicle as well, but I thought it was because it was a newer disc and a different AACS, but MI:Ghost Protocol is an older AACS so I thought it would work fine.

I've tried rebooting the machine and reinstalling MakeMKV, neither made a difference. Is there something obvious that I'm not doing right? I just started trying to use the program 2 days ago, so I'm thinking these are newb mistakes, but I can't find any solutions in the forums to help me out.

[redfiver]

I tried another approach. I booted up Parallels with WinXP and installed MakeMKV there to see if it was the drive that wasn't working. I was able to make a mkv on the PC side, so I figured something was wrong with my install of MakeMKV.

I had deleted and reinstalled the application before without success, but this time I deleted the app and the settings files. I then downloaded a new copy of the program, installed it on the Mac and was able to make a MKV. There was something not right with my configuration files, I must have muxed it up somehow, but now it's working.