Discs not recognized in drive

Please post here for issues related to DVD discs
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mosow
Posts: 2
Joined: Fri Oct 18, 2013 8:15 pm

Discs not recognized in drive

Post by mosow »

Since upgrading to the latest version, the program no longer sees discs in the drive. The only work around I have found is to uninstall/reinstall and launch the program from the installation. Any ideas what the problem is?

TIA
Woodstock
Posts: 9912
Joined: Sun Jul 24, 2011 11:21 pm

Re: Discs not recognized in drive

Post by Woodstock »

Depends upon what you're seeing.

Do you get an error about "no drives found"? If so, do you run MakeMKV as administrator, or an normal unprivileged user? Running it from the install means you're running it as an administrator (have to be, to do the install) at that moment, but, if the shortcut is not tagged as "Run as administrator", it might not be allowed to talk to the drive.

Does MakeMKV find your optical drive(s), but does not see when you insert disks? Does it see that a disk is inserted, but then gives an error that no disk is loaded? This is often the operating system taking over control of the disk, and not letting MakeMKV see it.

Have you recently RESET (as in powered-down, or shutdown and then pressed the reset button) your machine? A lot of hardware issues "disappear" when you reset the hardware.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
mosow
Posts: 2
Joined: Fri Oct 18, 2013 8:15 pm

Re: Discs not recognized in drive

Post by mosow »

Thanks. Once I set it up to run as an administrator it worked fine.
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