unable to save mkv of The A-Team

[marky9074]

And this is what I get when I try to make MKV:

Saving 1 titles into directory C:/Video/The_A-Team
Error 'Scsi error - MEDIUM ERROR:NO SEEK COMPLETE' occurred while reading '/BDMV/STREAM/00338.m2ts' at offset '1429039104'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '1429039104'
Error 'Scsi error - MEDIUM ERROR:NO SEEK COMPLETE' occurred while reading '/BDMV/STREAM/00338.m2ts' at offset '1430353920'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '1430353920'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '1430353920'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '1430353920'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '1430353920'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom1' at offset '1430353920'
Error 'Scsi error - MEDIUM ERROR:NO SEEK COMPLETE' occurred while reading '/BDMV/STREAM/00338.m2ts' at offset '1430353920'
Error 'Scsi error - MEDIUM ERROR:NO SEEK COMPLETE' occurred while reading '/BDMV/STREAM/00338.m2ts' at offset '1430353920'
Error 'Scsi error - MEDIUM ERROR:NO SEEK COMPLETE' occurred while reading '/BDMV/STREAM/00338.m2ts' at offset '1430353920'
Error 'Scsi error - MEDIUM ERROR:NO SEEK COMPLETE' occurred while reading '/BDMV/STREAM/00338.m2ts' at offset '1430353920'
Error 'Scsi error - MEDIUM ERROR:NO SEEK COMPLETE' occurred while reading '/BDMV/STREAM/00338.m2ts' at offset '1430353920'
Error 'Scsi error - MEDIUM ERROR:NO SEEK COMPLETE' occurred while reading '/BDMV/STREAM/00338.m2ts' at offset '1430353920'
Failed to save title 1 to file C:/Video/The_A-Team/The_A-Team_t01.mkv

[Woodstock]

That's a problem with the hardware, which MAY be a bad disk, but is more likely to be a power issue. USB-powered drives do not work well when plugged in to non-powered USB hubs, and they will give errors like then when the read rate gets too high (drive spinning faster).

[marky9074]

It's a powered drive on a Y cable, plugged into both a charger and a normal USB port. I've ripped every Blu-ray in my collection (hundreds) and the only ones that fall over are this A-Team and Skyfall, which incidentally crops up here as well:

http://www.makemkv.com/forum2/viewtopic.php?f=8&t=6312

Interesting that this thread implies a hardware error. Will have to try and find someone with a Blu-ray drive to test....

[Woodstock]

The NO SEEK COMPLETE, if it weren't followed by repeated STATUS_DEVICE_DATA_ERROR messages, is often a disk that is dirty, scratched, or badly manufactured, or one that is deliberately made to cause problems (a fake title with bad navigation commands in it).

It did come back online for a bit, and continue to try reading the disk, so the seek had to have completed after a few retries. That also points away from the disk (it was readable), and at the drive itself.

Of course, I can be wrong. The Y cable should be giving the drive plenty of power.