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I am having the same issue. I have done this process many times without fail in the past, but for some reason the program says thanks for new code and asks me to restart the program. When I do it says the program version is to old (it is the current version) and the key is not up to date. I have rei...

I ended up getting a replacement through amazon, and I am back up and running again.

Tried everything I could think of still can't get the drive to work in any program or windows explorer

Also doesn't seem like it is spinning the disc. I put the disc in a certain way and when I eject the disc it hasn't changed positions.

I got it to burn black panther by cleaning the lens with rubbing alcohol, but trying another disc came up with the same "No disc" error. When running as an admin It also fails but gave me a debug file which I have attached. I have a feeling it must be the drive because it makes weird grind...

I keep getting "NO DISC INSERTED" when I try ripping "Aladdin", "Avengers - Endgame", "Black Panther" , and disc 2 of "Game of Thrones season 1".