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Clean the disks. They may look clean, but they need cleaned. Your drive is having trouble reading them.

What it is reading isn't different, so firmware change doesn't help anything. What is possible is that the lens is getting dirty, or the mechanism is getting inaccurate, which firmware won't help. Cleaning the lens assembly is probably the biggest issue, but that's mostly when it stops reading ANY d...

Question 1: Is it working?
Question 2: There really isn't a question 2.

If it is working, why update?

"Help" in what way? You're replying to a message about supplying a dump file for that title, not that he's ripped it.

Did you submit a .tgz file, generated by MakeMKV, to svq@makemkv.com , so that a key can be created for it?

It is very difficult to tell from your post.

The files are used for MakeMKV to track information it needs for processing the disk. They aren't likely to "be" anything else.

They're created for the Windows version as well. Probably the Mac version too.

For suggestion 2, try right-clicking on the left-side menu, and select "Unselect all". For suggestion 1, the title length is available in the "Info" section, under "Title information". It isn't part of the left-hand menu, because it's from reading a different portion of...

No, MakeMKV will always try to give a complete copy of the files. If there are errors, the copy will be rejected.

If you are tolerant of errors, then cleaning the disk to remove the errors is probably your best bet.

MakeMKV isn't intended for working on "downloaded files". It's intended for working with DISKS.

Depends on why it failed. If it has trouble reading the disk, cleaning it is the first step.

"gmail is refusing my e-mail-provider ". Not wanting to interfere, but... I do email management for my employer, and Google can be a pain in the butt at times. Two weeks ago, they decided to start bouncing mail for my boss, but not for anyone else. Looking at the logs, it was one particul...

And you submitted the .tgz files for them to be processed? If so, listing the file names would be helpful, so that people would know which versions are "in process".

Ah, no reply is standard for sending the TGZ files. Mike responds by making the rip work, but that's sometimes a week or so later (it happens). In the future, when you do an upload, it's recommended that you check it's not already "in process" (looking on the message board), and posting a ...

Not knowing what error you are receiving, it is rather difficult to say how to fix. It could be as simple as a dirty disk.

Your drive was built a full 3 years before the spec for UHD was finalized, so UHD is out of the question. It's also using the wrong chipset for updating beyond regular BDs (MT1939), so it's best to simply leave that drive to doing simple stuff. Now the search begins for the "perfect UHD drive&q...