"automatic sdf downloading is disabled or failed" while decrypting

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d00zah
Posts: 588
Joined: Mon Jun 06, 2016 8:23 pm

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by d00zah » Sun Oct 06, 2019 1:21 pm

VarHD wrote:
Sun Oct 06, 2019 1:01 pm
Earlier https://www.makemkv.com/svq/sdf.bin was mentioned, but is that the exact same URL that the app uses?

I can access this URL today and could yesterday, I even downloaded that file and put it into the data folder, but it didn't help.

Also http://www.hkdatastore.tk/ was mentioned before that. This one points to "server not found" for me, but is that a whole separate site or a domain that forwards to https://www.makemkv.com/svq/sdf.bin?
Post #22 describes the sequence of events when MakeMKV does its thing (assuming nothing is blocking access). Whether 'hkdatastore.tk' is still the target domain, or if a new one is downloaded, I do not know. I still see this after flushing my DNS cache:

>nslookup hkdatastore.tk
Server: resolver1.opendns.com
Address: 208.67.222.222

*** resolver1.opendns.com can't find hkdatastore.tk: Non-existent domain

As in my case, your specified DNS server may still not have updated it's records, which (as also mentioned previously) can take up to 24 hrs. Try a different DNS server, or wait & try again later.

Suggested research (optional): How global DNS infrastructure works
Last edited by d00zah on Sun Oct 06, 2019 3:35 pm, edited 1 time in total.

Woodstock
Posts: 6599
Joined: Sun Jul 24, 2011 11:21 pm

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by Woodstock » Sun Oct 06, 2019 2:27 pm

Unfortunately, even Google is balking at resolving the domain at this point:
HEADER:
opcode = QUERY, id = 63904, rcode = NAME_ERR
header flags: reply, want recursion, recursion avail.
questions = 1, answers = 0, auth. records = 1, additional = 0
QUESTIONS:
hkdatastore.tk., type = XX, class = 1
AUTHORITY RECORDS:
-> tk.
type = SOA, class = 1, ttl = 4, dlen = 48
nameserver = a.ns.tk.
mailaddress = joost.zuurbier.dot.tk.
serial number= 1570371456, refresh = 10800, retry = 3600,
expire = 604800, minimum = 5.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

d00zah
Posts: 588
Joined: Mon Jun 06, 2016 8:23 pm

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by d00zah » Sun Oct 06, 2019 2:38 pm

Did some searching/reading on the .tk domain one thing that jumped out were reports of 'popular' domains being sold out from under registrants. I understand the obvious motivation for choosing such domains, but they come with inherent risks... if that has anything, at all, to do with the current problem?

tokapaho
Posts: 2
Joined: Mon Sep 06, 2010 8:48 pm

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by tokapaho » Sun Oct 06, 2019 3:31 pm

Refreshed my DNS server and changed to Google (8.8.8.8 and 8.8.4.4) and it seems to work for now.
Successfully did "Black Hawk Down" and currently "Valerian".

Billycar11
Posts: 591
Joined: Sun Aug 24, 2014 5:49 am

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by Billycar11 » Mon Oct 07, 2019 1:48 am

mike admin wrote:
Thanks for the fix Mike :D :D

hernanez
Posts: 32
Joined: Sun May 20, 2018 7:10 pm

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by hernanez » Mon Oct 07, 2019 9:15 am

still getting Automatic SDF downloading is disabled or failed.

VarHD
Posts: 43
Joined: Thu Apr 04, 2019 4:40 pm

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by VarHD » Mon Oct 07, 2019 12:07 pm

It's been 48 hours already and it still doesn't work for me, even via Google's DNS :(

d00zah
Posts: 588
Joined: Mon Jun 06, 2016 8:23 pm

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by d00zah » Mon Oct 07, 2019 7:18 pm

After flushing PC & router DNS caches, I still see:

nslookup hkdatastore.tk
Server: resolver1.opendns.com
Address: 208.67.222.222

*** resolver1.opendns.com can't find hkdatastore.tk: Non-existent domain

Cycling through the available public DNS options here:

https://dnslookup.online/

SOME public servers show a record, but since most don't, I'm just gonna keep waiting.

StoneCold
Posts: 3
Joined: Tue Oct 23, 2018 9:16 am

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by StoneCold » Tue Oct 08, 2019 11:17 am

flushing the dns, changing to google dns, then rebooting the router worked for me

Ralph P.
Posts: 3
Joined: Sat Aug 23, 2014 7:57 pm

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by Ralph P. » Tue Oct 08, 2019 4:51 pm

Greetings,

I have tried to resolve this issue by reading the suggestions in this thread and it still isn't working. Still getting the reported errors. VERY frustrating.

Ralph P.
Posts: 3
Joined: Sat Aug 23, 2014 7:57 pm

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by Ralph P. » Tue Oct 08, 2019 9:30 pm

Ralph P. wrote:
Tue Oct 08, 2019 4:51 pm
Greetings,

I have tried to resolve this issue by reading the suggestions in this thread and it still isn't working. Still getting the reported errors. VERY frustrating.

Greetings,

Never mind, I have switched to another program. Good luck!

VarHD
Posts: 43
Joined: Thu Apr 04, 2019 4:40 pm

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by VarHD » Wed Oct 09, 2019 12:04 pm

I still can't access the HK site. It's been more than 3 days now so even my local ISP's DNS should get the memo, but I also double-checked the Google DNS settings.

According to http://www.whatsmydnsserver.com/ I was still on my ISP's DNS even though I've set up Google on the router so I've then set it up via Windows both for IPv4 and IPv6 (2001:4860:4860::8888 and 2001:4860:4860::8844), confirmed that my DNS is now Google in both cases... still can't find hkdatastore.tk.

Is this file: https://www.makemkv.com/svq/sdf.bin kept up-to-date? So we could at least try to set it up manually - apparently putting it into the `.MakeMKV` directory should have done the trick, if it's up to date...?

---EDIT---

Forget it, it works now for me! So it really was a matter of setting up Google's DNS for IPv6, not just IPv4. Strangely, I still can't access the hkdatastore site through a browser or ping it as it still won't resolve, but MakeMKV successfully managed to access it today.

ionblue
Posts: 16
Joined: Wed Jan 06, 2016 7:27 pm

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by ionblue » Fri Oct 11, 2019 6:11 pm

Well that was fun. I read through this several times and wasn't sure what the official fix was. Manually downloaded the file and watched the app ingest the file, same error. flushed DNS on my Mac and router, same error. Manually changed my DNS servers on my Mac and rebooted - no error so I assume this is the fix.

Is this something that will get fixed in an upcoming release? Changing DNS servers is only a workaround and not a fix. Just glad it's working now as I have 5 UHD's to rip.

RocketPower
Posts: 1
Joined: Tue Oct 15, 2019 4:54 am

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by RocketPower » Tue Oct 15, 2019 4:58 am

Just wanted to reply here to add my experience for anyone else having issues.

I tried ripping a 4K Blu-Ray of Toy Story 4 tonight on my Windows PC when I started having issues with "Automatic SDF downloading is disabled or failed" messages. This is despite the fact that I had used MakeMKV many times before without any issue. I tried downloading the .bin file manually and installing it, but the issue persisted. There was no reason I could see why the program wouldn't be able to download what it needed.

What solved the issue for me was changing my PC's DNS using the instructions on this page: https://www.windowscentral.com/how-chan ... _windows10. I changed it to the Google DNS. After making this change and restarting my computer, MakeMKV now works just fine again. I hope this helps someone.

theirongiant
Posts: 5
Joined: Sun Apr 07, 2019 5:51 am

Re: "automatic sdf downloading is disabled or failed" while decrypting

Post by theirongiant » Wed Oct 16, 2019 2:26 pm

This is still not fixed. I've checked my firewall settings. Downloaded the sqv.bin file manually.

I think we're all screwed until the hkdatastore site comes back.

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