Reporting makemkv problems

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tuuatwaffle
Posts: 7
Joined: Thu Jan 31, 2019 7:13 pm

Reporting makemkv problems

Post by tuuatwaffle » Sat Feb 23, 2019 2:11 am

Hello,

I've been using MakeMKV for probably a decade now and just now encountering my first problems, fantastic software and happy to have paid to purchase it. I've searched through the forums however I'm still unclear on how to create logs, and where to find them to be able to send them back to Mike (C:\Users\Shaun\.MakeMKV doesn't tie in to when I'm ripping).

I'm having issues creating UHD that seem VERY similar to this viewtopic.php?f=8&t=18833, but relating to creating MKV which the post says shouldn't be in an issue so I want to send some logs in.

If someone could point me in the direction of how to create the logs that would be much appreciated.

Sorry for the bad English, I just got in from the pub ;)

Cheers

Shaun

Grauhaar
Posts: 309
Joined: Thu Sep 15, 2016 3:46 pm

Re: Reporting makemkv problems

Post by Grauhaar » Sat Feb 23, 2019 10:01 am

Creation of Debug log: https://www.makemkv.com/faq/item/8

Then post the log here in the forum. Maybe someone can see the problem.
Good Luck :)
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Useful MakeMKV links: FAQs - Debug Log - Buy
Two Blu-ray (UHD) Drives LG LG BH16NS55 with Libredrive Firmware 1.04

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