I lost the serial Number!

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RBCC12
Posts: 2
Joined: Fri Apr 05, 2019 4:06 am

I lost the serial Number!

Post by RBCC12 » Fri Apr 05, 2019 4:17 am

I put it in a doc and then used the USB Flash for another usage, so it has been deleted . I didnt renew my email domain... Can I get a new serial number without paying for it twice? Johh

Woodstock
Posts: 6166
Joined: Sun Jul 24, 2011 11:21 pm

Re: I lost the serial Number!

Post by Woodstock » Fri Apr 05, 2019 12:39 pm

Send an email to support@makemkv.com with your information, and Mike can take care of you direct. Posting on the forums isn't the recommended method for this. :)
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

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