MakeMKV freezes when trying to do anything

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SilverBlade
Posts: 1
Joined: Sun Aug 11, 2019 2:09 am

MakeMKV freezes when trying to do anything

Post by SilverBlade » Sun Aug 11, 2019 2:10 am

When I try to open a disc, it freezes right after.
When I try to open the settings menu, it freezes.

Woodstock
Posts: 6522
Joined: Sun Jul 24, 2011 11:21 pm

Re: MakeMKV freezes when trying to do anything

Post by Woodstock » Sun Aug 11, 2019 2:59 am

SilverBlade wrote:
Sun Aug 11, 2019 2:10 am
When I try to open a disc, it freezes right after.
When I try to open the settings menu, it freezes.
And right now, there is nothing in your message that provides ANY information to help solve your problem. We do not even know what operating system you're using, let alone what version you are running.

Since MakeMKV works for me on Windows, and for others on MacOS, we need to figure out what is DIFFERENT in your system that is causing the issue.

What operating system?
Did you install the latest version, 1.14.4, or are you running an earlier version?
Did it work previously?
If it did, what changed on your system since it last worked?
Are there any logs created, or entries in your operating system's logs?
Did you recently get a message from your antivirus software?
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

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