Cannot find any usable optical drive.

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DaveB
Posts: 4
Joined: Wed May 27, 2020 8:32 pm

Cannot find any usable optical drive.

Post by DaveB » Thu Jun 18, 2020 5:52 pm

So it seems Makemkv cannot find any optical drives on my laptop now. It was working then the code no longer was correct. I uninstalled it and reinstalled the program and inserted the new key. It still does not fInd any usable optical drives. What can be wrong and how can I fix it? Any help or information would be greatly appreciated.


Dave

Woodstock
Posts: 7472
Joined: Sun Jul 24, 2011 11:21 pm

Re: Cannot find any usable optical drive.

Post by Woodstock » Thu Jun 18, 2020 6:02 pm

Searching for "usable optical" will come up with quite a number of hits - usually the issue is permissions.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

DaveB
Posts: 4
Joined: Wed May 27, 2020 8:32 pm

Re: Cannot find any usable optical drive.

Post by DaveB » Fri Jun 19, 2020 8:05 pm

I had this problem before then I took my system in ti get checked. The store upgraded my memeory, hard drive and put me to Windows 10 from 7. It was working for a while and now no longer. What permissions are you talking about?

Dav3

Woodstock
Posts: 7472
Joined: Sun Jul 24, 2011 11:21 pm

Re: Cannot find any usable optical drive.

Post by Woodstock » Fri Jun 19, 2020 9:11 pm

In the October 2019 Win10 update, Microsoft introduced what is referred to as "ransomware protection". It includes limitations on programs that ask for low-level access to drives... which includes optical disks. You have to tell Win10 to allow MakeMKV to access the optical disk.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

bearhntr
Posts: 10
Joined: Wed Jun 10, 2020 1:46 pm

Re: Cannot find any usable optical drive.

Post by bearhntr » Thu Jun 25, 2020 2:22 pm

Woodstock,

Thanks for the link. I had already looked at that. Was not helpful. I see nothing which tells me HOW TO GRANT MakeMKV access.

I do not get a prompt from the OS - to allow access.

I also find it :evil: :( FRUSTRATING :!: that no-one from MakeMKV is responding to my request for REGISTRATION that I had paid for years ago. This is not HOW you keep customers.

*bh*

bearhntr
Posts: 10
Joined: Wed Jun 10, 2020 1:46 pm

Re: Cannot find any usable optical drive.

Post by bearhntr » Thu Jun 25, 2020 2:41 pm

ALL ---

I have fixed this:
MakeMKV_FIXED.png
MakeMKV_FIXED.png (52.8 KiB) Viewed 1302 times

Here is how I did it (Windows 10 Pro / Build 2004 - 64-bit):

1. Find the ICON in the START MENU (PROGRAMS LIST).
2. Right-Mouse button click. Choose MORE >> OPEN FILE LOCATION.
3. When EXPLORER opens to the SHORTCUT (see image):
MakeMKV_Shortcut.png
MakeMKV_Shortcut.png (8.74 KiB) Viewed 1302 times

4. Right-Mouse button click and choose PROPERTIES:

MakeMKV_Shortcut2.png
MakeMKV_Shortcut2.png (21.03 KiB) Viewed 1302 times

5. Click CHANGE SETTINGS FOR ALL USERS button.
6. Place a CHECK MARK in RUN THIS PROGRAM AS AN ADMINISTRATOR.
7. Click APPLY >> OK.
8. Click APPLY >> OK again to exit PROPERTIES (and save settings).
9. The next time you launch from the shortcut - you will be prompted/warned about the ADMIN Access.
10. Choose OK - and the application sees your Drive.

*bh*

d00zah
Posts: 711
Joined: Mon Jun 06, 2016 8:23 pm

Re: Cannot find any usable optical drive.

Post by d00zah » Thu Jun 25, 2020 2:43 pm

bearhntr wrote:
Thu Jun 25, 2020 2:22 pm
Thanks for the link. I had already looked at that. Was not helpful. I see nothing which tells me HOW TO GRANT MakeMKV access.

I do not get a prompt from the OS - to allow access.
https://www.google.com/search?client=fi ... app+access

https://www.windowscentral.com/how-allo ... 018-update

bearhntr
Posts: 10
Joined: Wed Jun 10, 2020 1:46 pm

Re: Cannot find any usable optical drive.

Post by bearhntr » Thu Jun 25, 2020 2:59 pm

D00zah,

Thank You for those.... I found a way - see my posting above. That worked for me....but, your information is good as well.

Now - if the MakeMKV folks would respond about my previous license.

*bh*

Grauhaar
Posts: 566
Joined: Thu Sep 15, 2016 3:46 pm

Re: Cannot find any usable optical drive.

Post by Grauhaar » Thu Jun 25, 2020 3:00 pm

See also this viewtopic.php?f=6&t=15876

and note the posting in the above thread from Mike that the MakeMKV installation offer the install of an small tool, which bypasses the admin option for MakeMKV.
Good Luck :)
_____________________________________________________________
Useful MakeMKV links: FAQs - Debug Log - Buy - Expiration of beta key
Two Blu-ray (UHD) Drives LG LG BH16NS55 with Libredrive Firmware 1.04

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