I recently updated from v1.15.1 to v1.15.2, and am experiencing the issue where the optical drive isn't found. I've encountered this issue in the past and resolved it with the fixes from the forums, but those have not worked this time.
Any suggestions would be appreciated.
Steps taken:
- The installation launched as administrator
- Select 'CdRom Device Arbiter' during install: https://www.makemkv.com/forum/viewtopic ... 876#p92372
- Running app as administrator: https://www.makemkv.com/forum/viewtopic ... it=#p91917
- Exclude executable from ransomeware protection. I've excluded all in the makemkv folder: https://www.makemkv.com/forum/viewtopic ... 454#p90454
- uninstall/reinstall - Tried to roll back to 1.15.1 and 1.14.7
- reboots - many times
Details from log:
Debug log started at Fri Sep 18 19:18:18 2020 , written by MakeMKV v1.15.1 win(x64-release)
Using 262272KB for read cache.
001005:0000 MakeMKV v1.15.1 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\omitted/MakeMKV_log.txt
WinCdArb=v1.0.0_tiny win(x64-release)
005042:0000 The program can't find any usable optical drives.
005075:0000 The new version 1.15.2 is available for download at http://www.makemkv.com/download/
Application exited at Fri Sep 18 19:18:41 2020
Debug log started at Fri Sep 18 19:39:20 2020 , written by MakeMKV v1.15.2 win(x64-release)
Using 262272KB for read cache.
001005:0000 MakeMKV v1.15.2 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as file://C:\Users\omitted/MakeMKV_log.txt
WinCdArb=v1.0.0_tiny win(x64-release)
005042:0000 The program can't find any usable optical drives.
Application exited at Sat Sep 19 20:49:51 2020
can't find any usable optical drives
Re: can't find any usable optical drives
Just wanted to provide an update as for some reason things are now working.
The last change I made was uninstalling 1.15.1 from add-remove programs, and restarting.
Installed 1.15.2 as administrator, but it still wouldn't see the drive.
Restarted again, and it is working.
I should note I received some strange errors possibly related to a drive issue:
002008:0020 Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
I also did hear some weird noises coming from one of my drives...so I may actually be having legit hardware issues. That being said even with the error messages there were no issues with the video files!
The last change I made was uninstalling 1.15.1 from add-remove programs, and restarting.
Installed 1.15.2 as administrator, but it still wouldn't see the drive.
Restarted again, and it is working.
I should note I received some strange errors possibly related to a drive issue:
002008:0020 Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
I also did hear some weird noises coming from one of my drives...so I may actually be having legit hardware issues. That being said even with the error messages there were no issues with the video files!