Quick Payment processing and Key

[mercilessming2000]

Because this software is just that good, figure I would finally just buy myself a key, instead of waiting every beta month. Just to let others know if they are on the fence about buying, processing was a snap, and the turn around for a key was minutes.

[cbachelu]

I have experienced exactly the opposite. I purchased a key back on May 3, 2024. Order number 31338515. The payment was processed right away, but I still haven't received my key. If you have any ideas how to contact makemkv to get my key that I paid for, I would appreciated the advice.

[Woodstock]

Have you checked your spam folder? A lot of mail systems sort the email as "Spam", and hide it from you.

Typically, the message is received within an hour of processing, usually within minutes. But, sometimes, you have to contact the payment processor and ask. And the address support@makemkv.com can also work, but it's not instantaneous.

[Flesh]

I have experienced exactly the opposite. I purchased a key back on May 3, 2024. Order number 31338515. The payment was processed right away, but I still haven't received my key. If you have any ideas how to contact makemkv to get my key that I paid for, I would appreciated the advice.

I remember some folk had to reach out to the payment processor either on website or support@payproglobal.com which was faster than makemkv support

[d00zah]

Payment processor even posted directly to another topic recently...

Hello there,

We apologize for the delay in receiving your MakeMKV product code. Our records indicate the email containing the activation code was sent immediately after your purchase. Given your email filtering setup, it's highly likely it was misdirected to your spam folder.

If you have any further questions or concerns, please don't hesitate to contact us at support@payproglobal.com or call:
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555

Our support team is available 24/7.

Best regards,
PayPro Global Team