UHD support

Please post here for issues related to UHD discs
studlygoorite
Posts: 2
Joined: Fri Jan 04, 2019 4:40 pm

Re: UHD support

Post by studlygoorite » Wed Jan 09, 2019 4:21 am

If anyone cares, I was able to strip away the HDR and rip SDR with CloneBD so colors are fine

Billycar11
Posts: 474
Joined: Sun Aug 24, 2014 5:49 am

Re: UHD HDR vs SDR support

Post by Billycar11 » Sat Jan 26, 2019 4:00 am

studlygoorite wrote:
Fri Jan 04, 2019 6:16 pm
Hi there, I would like to back up my UHD collection but have a question. My projector is an Epson LS10000 that cannot do HDR but 4k looks amazing. I assume my UHD player plays the SDR version in this case, if I rip with MakeMKV will I run into any issues? I have read that some people have washed out video because it plays an HDR version on a SDR display.

John
yes i dont think there is an sdr version on the disks only hdr but it depends what you play it back with most hardware players have good hdr to sdr conversion. software players are getting better vlc just got a massive improvement but still a noticeable difference the best tone mapping players i have used are any that can use madvr and funnily enough the windows 10 moves and tv app is good at tone mapping too probably because of xbox playing uhd disks.

nagasadow26
Posts: 1
Joined: Sun Jan 27, 2019 5:01 pm

Re: UHD support

Post by nagasadow26 » Sun Jan 27, 2019 5:20 pm

Hello,

Im new to this whole UHD ripping but have been using for a couple of days now and im very impressed with MKV, I will be purchasing. I did have an issue with The Last Jedi UHD but it finally worked?? It sat in my drive (Asus BW-16D1HT) then tried and it worked. Very weird. I also noticed that cleaning the discs works if you get errors. I havent quite figured out how to setup and access dump files but I havent really needed to as all discs have been ripping fine with cleaning the discs periodically.

Thanks for all the hard work!!

smartieyoung
Posts: 129
Joined: Sun Dec 24, 2017 11:09 am
Location: kentucky

Re: UHD support

Post by smartieyoung » Mon Mar 04, 2019 4:58 pm

I just wanted to add that I think libre drive is brilliant and makemkv is working beautifully for me Ive been a a happy customer . :lol: .havent had too many other programs i have really felt good about supporting,this is one i agree on.

Setzer
Posts: 3
Joined: Sat Feb 02, 2019 12:45 am

Re: UHD support

Post by Setzer » Sat Mar 09, 2019 2:27 pm

studlygoorite wrote:
Wed Jan 09, 2019 4:21 am
If anyone cares, I was able to strip away the HDR and rip SDR with CloneBD so colors are fine
That doesn't make sense. HDR is not a layer on top of SDR information. You can't strip it away.

Billycar11
Posts: 474
Joined: Sun Aug 24, 2014 5:49 am

Re: UHD support

Post by Billycar11 » Mon Mar 11, 2019 2:05 am

Setzer wrote:
Sat Mar 09, 2019 2:27 pm
studlygoorite wrote:
Wed Jan 09, 2019 4:21 am
If anyone cares, I was able to strip away the HDR and rip SDR with CloneBD so colors are fine
That doesn't make sense. HDR is not a layer on top of SDR information. You can't strip it away.
he probably means the program tonemaped it for him

ferret
Posts: 2
Joined: Thu Mar 14, 2019 11:04 pm

Re: UHD support

Post by ferret » Sat Mar 16, 2019 1:10 am

Guys
I am a long time user of makeMKV, but to date only "standard" discs not UHD. I have bought several standard/UHD packs over the last year or so as future-proofing, but ripped only the standard. I would care to start ripping the UHD, but am having difficulty.

I bought an extra drive on eBay advertised as "UHD friendly" - specifically an LG BH16NS55 brand new, manufactured November 2018 and pre-fitted with ROM Version 1.02. The device is external, mains powered and connected to my computer via an external USB port. Both Windows (10) and makeMKV can see the drive.

So far so good. However ... I cannot successfully rip ANY of my eight UHD discs!
2001 - A Space Odyssey
Blade Runner
Blade Runner 2049
Close Encounters of the Third Kind
Ex Machina
Interstellar
Martian
Matrix

This may or may not be relevant but I live in Australia and ALL discs are the Australian release and fail with a variation on the theme below - which is for Blade Runner 2049. In this instance, but by no means all, I was able to select the files I wanted (a copy of the main movie and a smaller file to find out what it was) and select the preferred audio and subtitle streams in makeMKV. Then ...

MakeMKV v1.14.3 win(x64-release) started
Using direct disc access mode
Saved SD dump file as W:/MOVIES/BD/Rip/4K/dump_SD_FD893331607DDCE3B563.tgz
Downloading latest SDF to W:/MOVIES/BD/Rip/4K ...
Using LibreDrive mode (v05 id=067EFCA8EA7E)
Downloading latest HK to W:/MOVIES/BD/Rip/4K ...
Loaded content hash table, will verify integrity of M2TS files.
File 00102.mpls was added as title #0
File 00243.mpls (angle 1) was added as title #1
File 00243.mpls (angle 2) was added as title #2
File 00243.mpls (angle 3) was added as title #3
File 00244.mpls (angle 1) was added as title #4
File 00244.mpls (angle 2) was added as title #5
File 00244.mpls (angle 3) was added as title #6
File 00247.mpls was added as title #7
Title 00249.mpls is equal to title 00247.mpls and was skipped
File 00249.mpls(1) was added as title #8
File 00251.mpls was added as title #9
Title 00253.mpls is equal to title 00251.mpls and was skipped
File 00253.mpls(1) was added as title #10
Title #00100.m2ts has length of 14 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00104.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00001.m2ts has length of 108 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00116.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00208.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00080.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00081.m2ts has length of 17 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00335.m2ts has length of 46 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00082.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00336.m2ts was added as title #11
Title 00247.mpls is equal to title 00249.mpls(1) and was skipped
Title 00251.mpls is equal to title 00253.mpls(1) and was skipped
Operation successfully completed
Saving 2 titles into directory W:/MOVIES/BD/Rip/4K
Error 'OS error - This device does not exist' occurred while reading '/BDMV/STREAM/00336.m2ts' at offset '140378112'
Error 'OS error - The volume for a file has been externally altered such that the opened file is no longer valid' occurred while reading '\Device\CdRom2' at offset '140378112'
Error 'OS error - The volume for a file has been externally altered such that the opened file is no longer valid' occurred while reading '\Device\CdRom2' at offset '140378112'
Error 'OS error - The volume for a file has been externally altered such that the opened file is no longer valid' occurred while reading '\Device\CdRom2' at offset '140378112'
Error 'OS error - The volume for a file has been externally altered such that the opened file is no longer valid' occurred while reading '\Device\CdRom2' at offset '140378112'
Error 'OS error - The volume for a file has been externally altered such that the opened file is no longer valid' occurred while reading '\Device\CdRom2' at offset '140378112'
Error 'OS error - This device does not exist' occurred while reading '/BDMV/STREAM/00336.m2ts' at offset '140378112'
Error 'OS error - This device does not exist' occurred while reading '/BDMV/STREAM/00336.m2ts' at offset '140378112'
Error 'OS error - This device does not exist' occurred while reading '/BDMV/STREAM/00336.m2ts' at offset '140378112'
Error 'OS error - This device does not exist' occurred while reading '/BDMV/STREAM/00336.m2ts' at offset '140378112'
Error 'OS error - This device does not exist' occurred while reading '/BDMV/STREAM/00336.m2ts' at offset '140378112'
Error 'OS error - This device does not exist' occurred while reading '/BDMV/STREAM/00336.m2ts' at offset '140378112'
Failed to save title 9 to file W:/MOVIES/BD/Rip/4K/Blade Runner 2049_t09.mkv
1 titles saved, 1 failed

:(

The small file - a video colour tester - works fine; but NO MAIN MOVIE.

Hopefully it's a silly error on my part, but any insight into what is going on from a more experienced member would be greatly appreciated.

SamuriHL
Posts: 937
Joined: Mon Jun 14, 2010 5:32 pm

Re: UHD support

Post by SamuriHL » Sat Mar 16, 2019 4:48 pm

Don't know for sure, but it LOOKS like your drive is losing connection once it tries to shove a lot of data down the pipe (such technical terms I know LOL). I'd try a different USB port and/or cable. It's on a USB 3 port right? Just a gut feeling on this one.

BermudaLamb
Posts: 4
Joined: Sat Mar 16, 2019 8:35 pm

Re: UHD support

Post by BermudaLamb » Sat Mar 16, 2019 8:55 pm

I have the LG WH16NS60 UltraHD Blu-ray drive
I'm trying my first UHD disc - I Am Legend, and I'm getting these messages in the log:

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Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..002000800 to device 'SPTI:\Device\CdRom1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom1'
Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
Saved AACS dump file as C:/ProgramData/MakeMKV/MKB20_v61_I_Am_Legend_BA57.tgz
LibreDrive compatible drive is required to open this disc - video can't be decrypted.
Failed to open disc
At one point MakeMKV did indicate that it was downloading a file to support this. I purchased this drive for the specific reason of working with 4k UHD discs, and the fact that your forum for UHD Drives indicated that this was a "UHD Official Drive"

SamuriHL
Posts: 937
Joined: Mon Jun 14, 2010 5:32 pm

Re: UHD support

Post by SamuriHL » Sat Mar 16, 2019 10:35 pm

Not enough info provided but my guess would be the drive has firmware 1.01. See this:

viewtopic.php?f=19&t=19113

Billycar11
Posts: 474
Joined: Sun Aug 24, 2014 5:49 am

Re: UHD support

Post by Billycar11 » Sat Mar 16, 2019 11:32 pm

BermudaLamb wrote:
Sat Mar 16, 2019 8:55 pm
I have the LG WH16NS60 UltraHD Blu-ray drive
I'm trying my first UHD disc - I Am Legend, and I'm getting these messages in the log:

Code: Select all

Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT PRESENT' occurred while issuing SCSI command A40..002000800 to device 'SPTI:\Device\CdRom1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom1'
Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
Saved AACS dump file as C:/ProgramData/MakeMKV/MKB20_v61_I_Am_Legend_BA57.tgz
LibreDrive compatible drive is required to open this disc - video can't be decrypted.
Failed to open disc
At one point MakeMKV did indicate that it was downloading a file to support this. I purchased this drive for the specific reason of working with 4k UHD discs, and the fact that your forum for UHD Drives indicated that this was a "UHD Official Drive"
yeah you have 1.01 watch this video: https://www.youtube.com/watch?v=Yfpf6HoMMis
you need to downgrade to de 1.00 or mk 1.01

ferret
Posts: 2
Joined: Thu Mar 14, 2019 11:04 pm

Re: UHD support

Post by ferret » Sun Mar 17, 2019 2:11 am

Guys

ALL GOOD WITH MY LG BH16NS55!

As Mike and SamuriHL directed me toward, the problem was connector-related and the solution proved simple, but a little clunky.

To recap, I am powering the UHD reader directly from the mains and thus was using an EXTERNAL USB port on my desktop computer (via a SATA to USB adapter) for data transfer. Opening the case, bypassing the adapter and plugging directly into a motherboard SATA connector completely fixed the issue. :)

Dodgy adapter? Power fluctuation to the external USB port? Not sure, but this morning I have successfully ripped Blade Runner, Blade Runner 2049 and Ex Machina!

MY GRATEFUL THANKS TO ALL.

Regards

ferret

RiotNrrrd
Posts: 3
Joined: Sat Mar 16, 2019 2:20 am

Re: UHD support

Post by RiotNrrrd » Sun Mar 17, 2019 9:49 pm

Hello, newbie here *waves*

Speaking of BH16NS55's ... I bought one (with 1.02 firmware) to back up my UHD discs on a Mac mini running El Capitan 10.11.6, and I just tried my first rip using MakeMKV 1.14.3 for the Mac using Incredibles 2 as my guinea pig test disc. The burner and disc shows up in MakeMKV as

Code: Select all

Drive Information
OS device name: /dev/rdisk4
Current profile: BD-ROM
Manufacturer: HL-DT-ST
Product: BD-RE BH16NS55
Revision: 1.02
Serial number: KEHI6BB****
Firmware date: 2115-12-11 14:40
Bus encryption flags: 17
Highest AACS version: 61

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Original (unpatched)
Firmware version: 1.02
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Possible, not yet enabled

Disc Information
Label: INCREDIBLES_2
Timestamp: 2018-09-12 16:13:52
Data capacity: 61.93 Gb
Disc type: BD-ROM UHD
Number of layers: 2
Bus encryption flags: 80
It didn't go too well. :(

(First stupid question: Was I supposed to select the "Decrypt video files" option? I was trying to do a bit-copy of the disc just to test it out first.)

I got a few ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE messages at the start, before ripping took off in earnest. About 3/4ths of the way through I got two Hash check failed errors as well.

Infuse 5 Pro on my Apple TV 4K refused to recognize the resulting ripped BDMV folder.

I'm pretty surprised by the hash check failures. I should note that this was the very first time I used the drive, and the very first time the Incredibles 2 disc had been inserted into any drive at all. I highly doubt the disc itself is bad.

What do the errors mean?

Code: Select all

MakeMKV v1.14.3 darwin(x64-release) started
Automatic checking for updates is enabled, you may disable it in preferences if you don't want MakeMKV to contact web server.
Optical drive "BD-RE HL-DT-ST BD-RE BH16NS55 1.02d" opened in OS access mode.
Backing up disc into folder "/Volumes/Movies/Incredibles.2.2018.COMPLETE.UHD.UNDECRYPTED/INCREDIBLES_2"
Downloading latest SDF to /Users/admin/Library/MakeMKV ...
Using LibreDrive mode (v05 id=067EFCA8EA7E)
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..014C9CCAEFF08DC43E1933DA78B626009B7 to device 'IoKit:IOBDServices:c65f0213b607d79d:HL-DT-ST BD-RE BH16NS55 1.02'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0AA17BD8EBE4FEB6FDB6801DEF36106050D to device 'IoKit:IOBDServices:c65f0213b607d79d:HL-DT-ST BD-RE BH16NS55 1.02'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..05CF45F4B7C85C735D38C86B02005B03242 to device 'IoKit:IOBDServices:c65f0213b607d79d:HL-DT-ST BD-RE BH16NS55 1.02'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0909A84EB43983991BE590FFFE445AEC1F9 to device 'IoKit:IOBDServices:c65f0213b607d79d:HL-DT-ST BD-RE BH16NS55 1.02'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0864B47D265D62AC508E29FE10C7E8CC01B to device 'IoKit:IOBDServices:c65f0213b607d79d:HL-DT-ST BD-RE BH16NS55 1.02'
Loaded content hash table, will verify integrity of M2TS files.
Hash check failed for file 00162.m2ts at offset 562685952, file is corrupt.
Hash check for /BDMV/STREAM/00162.m2ts : 0.03% corrupt, 99.94% correct, 99.97% checked.
Hash check failed for file 00159.m2ts at offset 216852480, file is corrupt.
Hash check for /BDMV/STREAM/00159.m2ts : 0.01% corrupt, 99.98% correct, 99.99% checked.
Encountered 2 errors of type 'HashCheck Error' - see http://www.makemkv.com/errors/hashcheck/...
Backup done but 2 files failed hash check
So the next day I decided to try re-doing it again, this time checking off "Decrypt video files". Seems to have gone much better?

Code: Select all

MakeMKV v1.14.3 darwin(x64-release) started
Optical drive "BD-RE HL-DT-ST BD-RE BH16NS55 1.02d" opened in OS access mode.
Backing up disc into folder "/Volumes/Media/Video/Movies/Incredibles.2.2018.COMPLETE.UHD.DECRYPTED/INCREDIBLES_2"
Evaluation version, 30 day(s) out of 30 remaining
Using LibreDrive mode (v05 id=067EFCA8EA7E)
Downloading latest HK to /Users/admin/Library/MakeMKV ...
Loaded content hash table, will verify integrity of M2TS files.
Backup done
But then after it was (apparently) finished, I started getting these errors:

Code: Select all

Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading 'BD-RE HL-DT-ST BD-RE BH16NS55 1.02' at offset '524288'
Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading 'BD-RE HL-DT-ST BD-RE BH16NS55 1.02' at offset '1048576'
Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading 'BD-RE HL-DT-ST BD-RE BH16NS55 1.02' at offset '32768'
Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading 'BD-RE HL-DT-ST BD-RE BH16NS55 1.02' at offset '524288'
Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading 'BD-RE HL-DT-ST BD-RE BH16NS55 1.02' at offset '1048576'
Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading 'BD-RE HL-DT-ST BD-RE BH16NS55 1.02' at offset '32768'
Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading 'BD-RE HL-DT-ST BD-RE BH16NS55 1.02' at offset '524288'
Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading 'BD-RE HL-DT-ST BD-RE BH16NS55 1.02' at offset '1048576'
Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading 'BD-RE HL-DT-ST BD-RE BH16NS55 1.02' at offset '32768'
Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading 'BD-RE HL-DT-ST BD-RE BH16NS55 1.02' at offset '524288'
Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading 'BD-RE HL-DT-ST BD-RE BH16NS55 1.02' at offset '1048576'
Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading 'BD-RE HL-DT-ST BD-RE BH16NS55 1.02' at offset '32768'
Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading 'BD-RE HL-DT-ST BD-RE BH16NS55 1.02' at offset '524288'
Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading 'BD-RE HL-DT-ST BD-RE BH16NS55 1.02' at offset '1048576'
Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading 'BD-RE HL-DT-ST BD-RE BH16NS55 1.02' at offset '32768'
Is this the manifestation of the "Sleep bug" I've seen some people mention?

Why did I get such a difference between the first try and the 2nd try, with the same drive/disc? :?:

Billycar11
Posts: 474
Joined: Sun Aug 24, 2014 5:49 am

Re: UHD support

Post by Billycar11 » Mon Mar 18, 2019 1:08 am

RiotNrrrd wrote:
Sun Mar 17, 2019 9:49 pm

1.(First stupid question: Was I supposed to select the "Decrypt video files" option? I was trying to do a bit-copy of the disc just to test it out first.)

2.I got a few ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE messages at the start, before ripping took off in earnest. About 3/4ths of the way through I got two Hash check failed errors as well.

What do the errors mean?



3.So the next day I decided to try re-doing it again, this time checking off "Decrypt video files". Seems to have gone much better?



4.but then after it was (apparently) finished, I started getting these errors:

Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading 'BD-RE HL-DT-ST BD-RE BH16NS55 1.02' at offset '524288'
Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading 'BD-RE HL-DT-ST BD-RE BH16NS55 1.02' at offset '1048576'


5.Is this the manifestation of the "Sleep bug" I've seen some people mention?

6.Why did I get such a difference between the first try and the 2nd try, with the same drive/disc? :?:
1. you should decrypt so that you can play the video back other wise you need to decrypt it with make mkv before playing it. double work and time.

2. that can mean many thing but the 3 most likely are dirty/bad disk, defective drive, or bad power/sata connection.

3. idk

4. never seen a drive start getting errors after it finished a backup strange.

5. no its not the sleep bug that only happens when the drive is idle and they you tried to read it, it will not happen when during a backup.

6. idk again i have seen about 8 defective drives sometimes they were fine others they would fail.

nicholfd
Posts: 24
Joined: Fri Aug 19, 2011 11:22 pm

Re: UHD support

Post by nicholfd » Mon Mar 18, 2019 1:33 am

RiotNrrrd wrote:
Sun Mar 17, 2019 9:49 pm

Code: Select all

Drive Information
OS device name: /dev/rdisk4
Current profile: BD-ROM
Manufacturer: HL-DT-ST
Product: BD-RE BH16NS55
Revision: 1.02
Serial number: KEHI6BB****
Firmware date: 2115-12-11 14:40
Bus encryption flags: 17
Highest AACS version: 61
Really? Firmware date of 2115-12-11? Something doesn't seem right here...

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