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Close encounters of the third kind 40th anniversary UHD

Posted: Thu Mar 28, 2019 2:46 pm
by dcleys
Hi all, I have been looking for answers all over the forum for this, but can't find anything really helpful. I am trying to rip Close encounters of the third kind 4K 40th anniversary disc, but the disc just keeps spinning and never opens in MakeMKV 1.14.3 for Mac (or previous versions) on a MacBook Pro. I also tried on a Windows 10 PC with the latest version of MakeMKV, but it won't read either.

I have the Asus BW-16D1HT with LibreDrive enabled firmware MK 3.10.

Any suggestions please? Would this just be a bad disc, or do I have to downgrade the firmware again in order to be able to read this.

Thanks for your time!

Re: Close encounters of the third kind 40th anniversary UHD

Posted: Thu Mar 28, 2019 3:24 pm
by SamuriHL
Sounds like a bad disc potentially. I'd clean it with a microfiber and see if that helps. Yes, I'm sure it "looks" pristine but these discs sometimes ship with a small coating of oil that the BW-16D1HT really doesn't like. I got from center of the disc straight out to the edge and repeat all the way around the disc with a microfiber cloth and that's always worked for me.

Re: Close encounters of the third kind 40th anniversary UHD

Posted: Mon Jul 29, 2019 3:35 pm
by Kasey
+1 on this disc for me as well. Apologies if I should have started a new thread but I have pretty much the same deal with my LibreDrive-enabled WH14NS40 LG drive. It sounds lie a jet engine attempting to take off and then stutters as it tries.

Re: Close encounters of the third kind 40th anniversary UHD

Posted: Fri Jan 03, 2020 5:21 pm
by DiscHoarder
Has anyone been able to rip this yet? I did spelunk the forums for any info.

Just purchased an Asus BW-16D1HT with LibreDrive enabled 3.10 and was able to successfully rip my first UHD (Mission:Impossible Fallout), but the second disc was Close Encounters 4K (not the 40th anniversary but I'm sure the disc is the same) and it fails to even mount. Just spins and makes a terrible racket in the process.

Is it the drive, the disc, the firmware, or a combo?

I've ripped nearly 400 DVDs and Blu-rays with a previous non-UHD drive, which worked flawlessly. Really was looking forward to moving up to 4K.

Many thanks

macOS Catalina
MakeMKV v1.14.7 (registered)
Download the latest hash key file

Re: Close encounters of the third kind 40th anniversary UHD

Posted: Sat Jan 04, 2020 1:31 pm
by HayItzDatGuy
I backed up the disc with no trouble with the same drive, firmware and version of MakeMKV (albeit on Windows).

Re: Close encounters of the third kind 40th anniversary UHD

Posted: Sun Jan 05, 2020 10:30 am
by DiscHoarder
Interesting. I'll see if I have any better luck using Windows, I've a Mac laptop with Boot Camp installed I could try it on.

Anyone had any luck with this movie ripped on a Mac? Is that the issue?

Thanks

Re: Close encounters of the third kind 40th anniversary UHD

Posted: Sun Jan 05, 2020 5:18 pm
by Tom899
I just bought the disk today, my Asus BW-16D1HT with LibreDrive enabled firmware MK 3.10 won't read it. Anyone have luck yet? maybe another firmware?

Re: Close encounters of the third kind 40th anniversary UHD

Posted: Sun Jan 05, 2020 5:50 pm
by Woodstock
Telling us what error messages you're getting would help a lot.

Re: Close encounters of the third kind 40th anniversary UHD

Posted: Sun Jan 05, 2020 9:09 pm
by Tom899
No error messages at all. It try's to read it for about a minute or two and then just says "no disc inserted"

Re: Close encounters of the third kind 40th anniversary UHD

Posted: Sun Jan 05, 2020 9:27 pm
by DiscHoarder
Same here, no errors. It then simply ejects the disc.

I'm going to try installing MakeMKV on a Mac running Windows tomorrow to see if that works, if not I'm rating the disc to Amazon. Perhaps it's the disc - I'll try again in a year.

Re: Close encounters of the third kind 40th anniversary UHD

Posted: Mon Jan 06, 2020 10:05 pm
by DiscHoarder
Tried tonight to mount the disc using Windows, albeit via Boot Camp on a MacBook, still no joy. Sending the disc back and will try again later in the year.

Two out of my first three UHD discs ripped ok. Will be ordering Die Hard tomorrow and trying that.

Re: Close encounters of the third kind 40th anniversary UHD

Posted: Mon Jan 06, 2020 11:33 pm
by Woodstock
"No disk inserted" means that the drive OR the operating system (usually the drive) cannot detect a compatible format on the disk.

Re: Close encounters of the third kind 40th anniversary UHD

Posted: Wed Jun 03, 2020 3:24 am
by TeaspoonVFX
Also getting an error for Close Encounters 40th Anniversary UHD

MakeMKV v1.15.1 win(x64-release) started
Using direct disc access mode
Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading '/AACS/MKB_RO.inf' at offset '0'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading 'BD-RE ASUS BW-16D1HT 3.10' at offset '14024704'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading 'BD-RE ASUS BW-16D1HT 3.10' at offset '14024704'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading 'BD-RE ASUS BW-16D1HT 3.10' at offset '23068672'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading 'BD-RE ASUS BW-16D1HT 3.10' at offset '23068672'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading 'BD-RE ASUS BW-16D1HT 3.10' at offset '14024704'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading 'BD-RE ASUS BW-16D1HT 3.10' at offset '14024704'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading 'BD-RE ASUS BW-16D1HT 3.10' at offset '23068672'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading 'BD-RE ASUS BW-16D1HT 3.10' at offset '23068672'
Failed to open disc


Running on a friendly Asus BW-16D1HT with LibreDrive enabled firmware MK 3.10

Re: Close encounters of the third kind 40th anniversary UHD

Posted: Sat Jun 20, 2020 1:19 pm
by dcleys
I received a new disc today of Close Encounters of the Third Kind and still unable to rip this disc. This time, it is the German version of the movie, but it still throws the read error. Using a Asus BW-16D1HT with firmware MK 3.10, MakeMKV 1.15.1 on a MacBook Pro and LibreDrive v6.0... The drive is making a lot of noise in the process as well, trying to read the disc.

Re: Close encounters of the third kind 40th anniversary UHD

Posted: Tue Jun 23, 2020 8:22 pm
by dcleys
A small update. Yesterday I was able to successfully make a full disc back-up with the same setup. I then was able to rip the movie from the back-up.