Ultra Venom Failed to open

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BermudaLamb
Posts: 4
Joined: Sat Mar 16, 2019 8:35 pm

Ultra Venom Failed to open

Post by BermudaLamb » Sun Jun 09, 2019 1:43 pm

MakeMKV v1.14.4 win(x64-release) started
Using direct disc access mode
Using LibreDrive mode (v05 id=4FBA32AEC678)
Saved AACS dump file as C:/ProgramData/MakeMKV/MKB20_v61_Venom_(2018)_1051.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc
Attachments
MKB20_v61_Venom_(2018)_1051.tgz
(164.35 KiB) Downloaded 26 times

Woodstock
Posts: 6197
Joined: Sun Jul 24, 2011 11:21 pm

Re: Ultra Venom Failed to open

Post by Woodstock » Sun Jun 09, 2019 1:53 pm

You need to email that file to svq@makemkv.com if you want it to processed quickly.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

BlueMac77
Posts: 56
Joined: Fri Jul 13, 2018 10:49 pm
Contact:

Re: Ultra Venom Failed to open

Post by BlueMac77 » Mon Jun 10, 2019 1:26 am

A month ago was able to save Venom 4K UHD successfully. Using MakeMKV v1.14.3 on an Asus drive, Mac OSX. Try cleaning the disc.

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