13 Hours The Secret Soldiers of Benghazi

Please post here for issues related to UHD discs
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Darsarin
Posts: 2
Joined: Mon Jun 17, 2019 3:01 am

13 Hours The Secret Soldiers of Benghazi

Post by Darsarin »

FYI I tired to this UHD disc and it failed. Said "The volume key is unknown for this disc - video can't be decrypted"
st4evr
Posts: 705
Joined: Tue Mar 06, 2018 11:38 pm

Re: 13 Hours The Secret Soldiers of Benghazi

Post by st4evr »

Well then submit the dump for support. Posting this here won’t do you any good.

How?

Instructions discussed in dozens of posts. Forum search function can help find the information you need:

https://www.makemkv.com/forum/search.ph ... is+unknown
cardsdoc
Posts: 13
Joined: Sun Jun 16, 2019 4:32 pm

Re: 13 Hours The Secret Soldiers of Benghazi

Post by cardsdoc »

I submitted dump about a week ago (purchased from Amazon in US) but still no go. Maybe Mike has been busy. Anydvd also doesn’t have the key for this disc.
cardsdoc
Posts: 13
Joined: Sun Jun 16, 2019 4:32 pm

Re: 13 Hours The Secret Soldiers of Benghazi

Post by cardsdoc »

My copy started working this afternoon. Thanks Mike!
stepmback
Posts: 19
Joined: Sat Sep 26, 2020 3:42 pm

Re: 13 Hours The Secret Soldiers of Benghazi

Post by stepmback »

I have a copy I just got an am getting this:

Saved AACS dump file as C:\Users\stepmback\.MakeMKV/MKB20_v68_13_Hours-_The_Secret_Soldiers_of_Benghazi_4E03.tgz
The volume key is unknown for this disc - video can't be decrypted
DEBUG: Code 0 at *0,;c\PL0:J=9lq%:29396069
DEBUG: Code 0 at *0,;c\PL0:J=9lq%:29395149
Failed to open disc

What should I do?
Woodstock
Posts: 9914
Joined: Sun Jul 24, 2011 11:21 pm

Re: 13 Hours The Secret Soldiers of Benghazi

Post by Woodstock »

Send C:\Users\stepmback\.MakeMKV/MKB20_v68_13_Hours-_The_Secret_Soldiers_of_Benghazi_4E03.tgz to svq@makemkv.com for analysis, and it should decrypt in a few days.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
stepmback
Posts: 19
Joined: Sat Sep 26, 2020 3:42 pm

Re: 13 Hours The Secret Soldiers of Benghazi

Post by stepmback »

Done.

Thanks
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