Automatic SDF/HK downloading is disabled or failed messages

Please post here for issues related to UHD discs
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jcgriff
Posts: 3
Joined: Tue May 22, 2018 10:28 pm

Automatic SDF/HK downloading is disabled or failed messages

Post by jcgriff »

I've started receiving "Automatic SDF downloading is disabled or failed" and "Automatic HK downloading is disabled or failed" on UHD disks for some reason. Got it on new disks Spiderman Far From Home and MIB International so I tried a disk I had already backed up successfully, Hunter Killer and it still happened. Tried stopping firewall, uninstall/reintall, different versions and same result. Any ideas? Regular Blu-rays are fine.

MakeMKV v1.14.5 win(x64-release) started
Debug logging enabled, log will be saved as C:\Users\John/MakeMKV_log.txt
Downloading latest SDF to C:\Users\John/.MakeMKV ...
Automatic SDF downloading is disabled or failed.
DEBUG: Code 96 at %.rR&vsq2cI<A6cT:29407040
Using direct disc access mode
Downloading latest SDF to C:\Users\John/.MakeMKV ...
Automatic SDF downloading is disabled or failed.
DEBUG: Code 96 at %.rR&vsq2cI<A6cT:29407040
Using LibreDrive mode (v05 id=62194E19F4EC)
Downloading latest HK to C:\Users\John/.MakeMKV ...
DEBUG: Code 0 at %.rR&vsq2cI<A6cT:213135688
Automatic HK downloading is disabled or failed.
Saved AACS dump file as C:\Users\John/.MakeMKV/MKB20_v66_Hunter_Killer_35CD.tgz
The volume key is unknown for this disc - video can't be decrypted
DEBUG: Code 0 at E"`0L*bjuZ+[XW`":29396092
DEBUG: Code 0 at E"`0L*bjuZ+[XW`":29395172
Failed to open disc

Drive Information
OS device name: J:
Current profile: BD-ROM
Manufacturer: HL-DT-ST
Product: BD-RE WH16NS40
Revision: 1.02
Serial number: SIK95H4HG453
Firmware date: 2117-03-10 16:50
Bus encryption flags: 17
Highest AACS version: 66

LibreDrive Information
Status: Enabled
Drive platform: MT1959
Firmware type: Original (unpatched)
Firmware version: 1.02
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Possible, not yet enabled

Disc Information
Label: HUNTER_KILLER
Timestamp: 2018-11-20 14:29:45
Data capacity: 74.24 Gb
Disc type: BD-ROM UHD
Number of layers: 3
Bus encryption flags: 80
ekpen
Posts: 23
Joined: Thu Oct 19, 2017 4:34 pm

Re: Automatic SDF/HK downloading is disabled or failed messages

Post by ekpen »

I am having same issue since Saturday.
I pinged the 208 XXXX address, looks ok, then I tried Windows diagnostic .
It says the hkdatastore.tk is online, but not responding, probably due to firewall etc.

Thanks.

George.
SamuriHL
Posts: 2223
Joined: Mon Jun 14, 2010 5:32 pm

Re: Automatic SDF/HK downloading is disabled or failed messages

Post by SamuriHL »

There appear to be lots of DNS issues. See the link I posted just before your post as people have been discussing the issue there.
ekpen
Posts: 23
Joined: Thu Oct 19, 2017 4:34 pm

Re: Automatic SDF/HK downloading is disabled or failed messages

Post by ekpen »

Greetings;
I am ripping now .
I followed the workaround.
Thanks.
George.
Someguy1234
Posts: 91
Joined: Tue Jan 29, 2019 2:48 am

Re: Automatic SDF/HK downloading is disabled or failed messages

Post by Someguy1234 »

I'd suggest folks just change their DNS settings to Google's instead of doing it through your ISP, as that can take up to 20 hours. I did that and it fixed it immediately. I dunno what caused this DNS issue. It's strange and about drove me bonkers. :lol:
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