Joker failed to open - dump sent

Please post here for issues related to UHD discs
cybergrimes
Posts: 4
Joined: Wed Jun 26, 2019 3:54 pm

Re: Joker failed to open - dump sent

Post by cybergrimes »

I'm working with a regular retail release from Walmart, no good on my end.
I'm confused, some of you sent hash files and say its now working but the hashed keys file in the sticky post is still dated Dec 9th 2019?

I'll send in my dump file obviously
MartyMcNuts
Posts: 2488
Joined: Wed Nov 22, 2017 11:45 pm

Re: Joker failed to open - dump sent

Post by MartyMcNuts »

cybergrimes wrote:
Sat Jan 11, 2020 10:46 pm
I'm working with a regular retail release from Walmart, no good on my end.
I'm confused, some of you sent hash files and say its now working but the hashed keys file in the sticky post is still dated Dec 9th 2019?

I'll send in my dump file obviously
We don't use the hash key txt file any more. The latest keys are downloaded automatically in the sdf file, sometimes when you first open MakeMKV but usually when starting a back-up.
Cheers :D
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For UHD enabled drives (AU/NZ/SG) & DIY Single Drive Flasher (WW): https://www.uhdenableddrives.com
cybergrimes
Posts: 4
Joined: Wed Jun 26, 2019 3:54 pm

Re: Joker failed to open - dump sent

Post by cybergrimes »

MartyMcNuts wrote:
Sun Jan 12, 2020 12:20 am
cybergrimes wrote:
Sat Jan 11, 2020 10:46 pm
I'm working with a regular retail release from Walmart, no good on my end.
I'm confused, some of you sent hash files and say its now working but the hashed keys file in the sticky post is still dated Dec 9th 2019?

I'll send in my dump file obviously
We don't use the hash key txt file any more. The latest keys are downloaded automatically in the sdf file, sometimes when you first open MakeMKV but usually when starting a back-up.
Thanks for the tip, I didn't mention but I had manually updated the sdf.bin file too! (it never auto downloads for me)
I did it again before replying but still no dice so I finally did the work to fix the auto-download issue (removed some geo-IP filtering on my Unifi router and changed the DNS on my Adguard from Cloudflare to Google) and the disc is decrypting successfully now. I noticed when I placed the SDF in the MakeMKV data directory it would disappear when the program is started, I assumed it was consuming the file as expected but did noticed this last time that the modified time of the _private_data.tar was unchanged. That modified time did change once I corrected the SDF auto update :o

Anyway, glad it's working now ; )
Athenic
Posts: 1
Joined: Sun Jan 26, 2020 5:39 pm

Re: Joker failed to open - dump sent

Post by Athenic »

Is anyone still having an issue?

Just purchased Joker from Amazon NA and I'm getting failures. Sent the dump over but, maybe I am doing something wrong (never had an issue before).

Thanks for the help!
slashdolphin
Posts: 2
Joined: Fri Jan 31, 2020 4:57 am

Re: Joker failed to open - dump sent

Post by slashdolphin »

Can't rip JOKER 4K UHD (JAPAN Edition).
Sent dump for my disc.

Best Rwgards.
slashdolphin
Posts: 2
Joined: Fri Jan 31, 2020 4:57 am

Re: Joker failed to open - dump sent

Post by slashdolphin »

slashdolphin wrote:
Fri Jan 31, 2020 5:01 am
Can't rip JOKER 4K UHD (JAPAN Edition).
Sent dump for my disc.

Best Rwgards.
Now it works properly.
Thanks!
mkvpip
Posts: 2
Joined: Mon Mar 30, 2020 6:39 pm

Re: Joker failed to open - dump sent

Post by mkvpip »

My retail UHD version of Joker isn't ripping.

Latest version of MakeMKV, internet up & working.

Attached dump file.

Is there a new key?
Attachments
MKB20_v72_Joker_C395.tgz
Dump file
(142.32 KiB) Downloaded 339 times
Woodstock
Posts: 9937
Joined: Sun Jul 24, 2011 11:21 pm

Re: Joker failed to open - dump sent

Post by Woodstock »

The file needs to be emailed to svq@makemkv.com if you want it processed in a timely manner. Attaching files on the forum does not get it to Mike's automated process.
MakeMKV Frequently Asked Questions
How to aid in finding the answer to your problem: Activating Debug Logging
mkvpip
Posts: 2
Joined: Mon Mar 30, 2020 6:39 pm

Re: Joker failed to open - dump sent

Post by mkvpip »

Thank you. Done.
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