Mkv cannot open some UHD disks.

Please post here for issues related to UHD discs
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senzaparole74
Posts: 6
Joined: Thu Feb 06, 2020 8:45 am

Mkv cannot open some UHD disks.

Post by senzaparole74 »

hi guys,
I purchased the MD-8107S-U3 external burner. I tried to make a backup copy of some UD BDs I own but mkv was unable to open the disc. Where am I doing wrong?

I use the latest version of mkv.
d00zah
Posts: 1414
Joined: Mon Jun 06, 2016 8:23 pm

Re: Mkv cannot open some UHD disks.

Post by d00zah »

senzaparole74 wrote:
Thu Feb 06, 2020 11:52 am
hi guys,
I purchased the MD-8107S-U3 external burner. I tried to make a backup copy of some UD BDs I own but mkv was unable to open the disc. Where am I doing wrong?

I use the latest version of mkv.
You've provided very little to go on. See link below for recommended FW.

viewtopic.php?f=16&t=19083#p74268

If it's only some UHD discs, are you:

- allowing MakeMKV to contact servers for latest HK/SVQ updates (General preferences tab)?
- submitting dumps to svq@makemkv.com & waiting a few days for keys to become available?

Posting a log from a failed UHD rip would be helpful.
daniel
Posts: 1
Joined: Wed Feb 12, 2020 4:32 pm

Re: Mkv cannot open some UHD disks.

Post by daniel »

I have not seen that error but are you opening makemkv as administrator? I don't know if that will solve the problem but hopefully it does
senzaparole74
Posts: 6
Joined: Thu Feb 06, 2020 8:45 am

Re: Mkv cannot open some UHD disks.

Post by senzaparole74 »

thanks for the replies. The problem was the firmware of the MD-8107S-U3 external bluray player. I downgraded the firmware (as shown above) to version 1.0 and now I read all UHD disks.
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