ASUS BW-16D1HT 3.02 and problem reading DVDs

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thetoad
Posts: 65
Joined: Thu Jul 28, 2016 4:18 am

ASUS BW-16D1HT 3.02 and problem reading DVDs

Post by thetoad » Thu Jan 31, 2019 4:45 am

I recently replaced my old bluray drive with this asus drive I had sitting in my closet (cheap rebate purchase a long time ago before anyone was thinking UHD ripping).

However, it is very inconsistent as a dvd ripper (haven't even tried blurays yet). It seems to get itself "stuck" in that it will repeatedly have some sort of sense error but can retry and then read. after enough of doing this, it sometimes gets "unstuck" and then can continue to read fine without retries for an extended period of time.

any clue what's going on? I know this isn't a UHD issue (or even makemkv specific), but its really annoying me for making full disc DVD rips.

Woodstock
Posts: 6345
Joined: Sun Jul 24, 2011 11:21 pm

Re: ASUS BW-16D1HT 3.02 and problem reading DVDs

Post by Woodstock » Thu Jan 31, 2019 1:52 pm

If you're getting sense errors, that's hardware.

Are you running in DEBUG LOGGING mode? What kind of errors are you getting?
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

jonghotti
Posts: 557
Joined: Tue May 01, 2018 7:04 pm
Location: Earth

Re: ASUS BW-16D1HT 3.02 and problem reading DVDs

Post by jonghotti » Thu Jan 31, 2019 3:29 pm

ASUS drives aren't reading anything for me. Here's some debug codes.


MakeMKV v1.14.2 darwin(x64-release) started
Debug logging enabled, log will be saved as /Users/alexcoluzzi/MakeMKV_log.txt
Optical drive "BD-RE ASUS BW-16D1HT 3.01d" opened in OS access mode.
Backing up disc into folder "/Volumes/My Passport/backup/BATTLESHIP"
Downloading latest SDF to /Users/alexcoluzzi/Library/MakeMKV ...
DEBUG: Code 03DF/03/E064BA3E3F81
Downloading latest HK to /Users/alexcoluzzi/Library/MakeMKV ...
Loaded content hash table, will verify integrity of M2TS files.
DEBUG: Code 2 at zp3f"JV]W'"9^\X&-#\WrJ1:29393447
DEBUG: Code 0 at `o@<-i39-{I+}w; :(]:213132698
DEBUG: Code 0 at :{`'2(+F0q|?:W.dIk2\:121265154
Backup failed
Backing up disc into folder "/Volumes/My Passport/backup/BATTLESHIP"
DEBUG: Code 03DF/03/E064BA3E3F81
Loaded content hash table, will verify integrity of M2TS files.
DEBUG: Code 2 at zp3f"JV]W'"9^\X&-#\WrJ1:29393447
DEBUG: Code 0 at `o@<-i39-{I+}w; :(]:213132698
DEBUG: Code 0 at :{`'2(+F0q|?:W.dIk2\:121265154
Backup failed
Backing up disc into folder "/Volumes/My Passport/backup/BATTLESHIP"
DEBUG: Code 03DF/03/E064BA3E3F81
Loaded content hash table, will verify integrity of M2TS files.
DEBUG: Code 2 at zp3f"JV]W'"9^\X&-#\WrJ1:29393447
DEBUG: Code 0 at `o@<-i39-{I+}w; :(]:213132698
DEBUG: Code 0 at :{`'2(+F0q|?:W.dIk2\:121265154
Backup failed

thetoad
Posts: 65
Joined: Thu Jul 28, 2016 4:18 am

Re: ASUS BW-16D1HT 3.02 and problem reading DVDs

Post by thetoad » Thu Jan 31, 2019 5:19 pm

I can't even open discs in makemkv (i can open them in dvd decrypter after many retries and sometimes it resets itself and starts working without any retries)
Debug logging enabled, log will be saved as C:\Users\spott/MakeMKV_log.txt
DEBUG: Code 100663296 at Gn,QlSs)zv!z6u9zh1:213131548
DEBUG: Code 100663296 at Gn,QlSs)zv!z6u9zh1:121261934
Error 'Scsi error - NO SENSE:NO ADDITIONAL SENSE INFORMATION' occurred while reading 'BD-RE ASUS BW-16D1HT 3.02' at offset '69632'
LIBMKV_TRACE: UDF mount: reading in reserve VDS extent
DEBUG: Code 100663296 at Gn,QlSs)zv!z6u9zh1:213131548
DEBUG: Code 100663296 at Gn,QlSs)zv!z6u9zh1:121261934
Error 'Scsi error - NO SENSE:NO ADDITIONAL SENSE INFORMATION' occurred while reading 'BD-RE ASUS BW-16D1HT 3.02' at offset '100352'
LIBMKV_TRACE: UDF mount: error reading volume space
DEBUG: Code 100663296 at Gn,QlSs)zv!z6u9zh1:213131548
DEBUG: Code 100663296 at Gn,QlSs)zv!z6u9zh1:121261934
Error 'Scsi error - NO SENSE:NO ADDITIONAL SENSE INFORMATION' occurred while reading 'BD-RE ASUS BW-16D1HT 3.02' at offset '530432'
DEBUG: Code 0 at A3d6B]#V9\CAJ^!oT.F:29394183
DEBUG: Code 0 at A3d6B]#V9\CAJ^!oT.F:29393930
DEBUG: Code 3221225861 at Gn,QlSs)zv!z6u9zh1:213131548
DEBUG: Code 3221225861 at Gn,QlSs)zv!z6u9zh1:121261934
Error 'OS error - The I/O device reported an I/O error' occurred while reading 'BD-RE ASUS BW-16D1HT 3.02' at offset '530432'
DEBUG: Code 0 at A3d6B]#V9\CAJ^!oT.F:29394183
DEBUG: Code 0 at A3d6B]#V9\CAJ^!oT.F:29393930
though apparently after my last reboot and attempt to use makemkv, nothing is working with it right now.

and after letting dvd decrypter go after it for bit is now reading fine again. so confused.

jonghotti
Posts: 557
Joined: Tue May 01, 2018 7:04 pm
Location: Earth

Re: ASUS BW-16D1HT 3.02 and problem reading DVDs

Post by jonghotti » Thu Jan 31, 2019 8:57 pm

There are Windows 10 security settings that are definitely screwing with makeMKV working properly on my systems. When i find exactly which one it is I'll post it here.

thetoad
Posts: 65
Joined: Thu Jul 28, 2016 4:18 am

Re: ASUS BW-16D1HT 3.02 and problem reading DVDs

Post by thetoad » Thu Jan 31, 2019 10:38 pm

the issue here isn't a makemkv issue, its a hardware issue. where the hardware gets into a funky state.

jonghotti
Posts: 557
Joined: Tue May 01, 2018 7:04 pm
Location: Earth

Re: ASUS BW-16D1HT 3.02 and problem reading DVDs

Post by jonghotti » Thu Jan 31, 2019 11:05 pm

Interesting, I've no idea what my issue is then but I've got 3 Windows 10 Pro machines where makeMKV reports "no usable optical drive found" immediately when the program is run. Windows of course sees the drive just fine.
I'm currently limping by with a pair of Macbook Pros, high sierra on one and something else on the other. The Mac version of makeMKV is working fine thank God and until Tuesday Windows was also good but not any longer.

SamuriHL
Posts: 941
Joined: Mon Jun 14, 2010 5:32 pm

Re: ASUS BW-16D1HT 3.02 and problem reading DVDs

Post by SamuriHL » Thu Jan 31, 2019 11:47 pm

Stupid question....have you tried running MakeMKV in admin mode? I've seen that issue in Win 10 before where the drives wouldn't show up unless MakeMKV was started as admin.

thetoad
Posts: 65
Joined: Thu Jul 28, 2016 4:18 am

Re: ASUS BW-16D1HT 3.02 and problem reading DVDs

Post by thetoad » Tue Feb 05, 2019 12:18 am

turns out my issue was a bad sata cable. make me wonder if I didn't need to replace it in the first place. oh well.

waldo22
Posts: 8
Joined: Sat Feb 27, 2016 5:18 pm

Re: ASUS BW-16D1HT 3.02 and problem reading DVDs

Post by waldo22 » Sat Jul 06, 2019 12:49 am

I want to add a "me too" to this, sort of.

My BW-16D1HT with 3.02 rips BluRay and UHD just fine, but won't even recognize a DVD.

Does this indicate it's a DVD laser issue?

An older DVD drive rips the same DVDs just fine, so I've got backup plans. Just annoying.

Thoughts?

st4evr
Posts: 448
Joined: Tue Mar 06, 2018 11:38 pm

Re: ASUS BW-16D1HT 3.02 and problem reading DVDs

Post by st4evr » Sat Jul 06, 2019 7:35 am

waldo22 wrote:
Sat Jul 06, 2019 12:49 am
I want to add a "me too" to this, sort of.

My BW-16D1HT with 3.02 rips BluRay and UHD just fine, but won't even recognize a DVD.

Does this indicate it's a DVD laser issue?

An older DVD drive rips the same DVDs just fine, so I've got backup plans. Just annoying.

Thoughts?
Some here:

https://www.makemkv.com/forum/viewtopic ... ser#p74489

waldo22
Posts: 8
Joined: Sat Feb 27, 2016 5:18 pm

Re: ASUS BW-16D1HT 3.02 and problem reading DVDs

Post by waldo22 » Sat Jul 06, 2019 2:14 pm

Thanks, I missed that thread somehow.

It's funny this UHD drive basically won't read ANY DVD. My Sony BluRay drive usually reads DVDs fine, but read both of the discs I tried today with errors.

My red-laser Memorex USB-powered DVD-only drive worked perfectly.

Sounds like the long-term solution is to just use the red-laser DVD drives for DVDs.

Thanks for the tip!

thetoad
Posts: 65
Joined: Thu Jul 28, 2016 4:18 am

Re: ASUS BW-16D1HT 3.02 and problem reading DVDs

Post by thetoad » Mon Jul 08, 2019 12:14 am

I've ripped 10s to hundreds of DVDs with this drive. Now, its not a particularly fast DVD ripper, but it rips them without any issues/

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