Unable to read 4k discs lately.

Forum for discussions about UHD-capable dives
Procat
Posts: 33
Joined: Wed Mar 06, 2019 12:20 pm

Unable to read 4k discs lately.

Post by Procat » Mon Sep 16, 2019 6:40 pm

My wh16ns40 drive suddenly won’t read 4K discs anymore. It reads regular dvd and Blu-ray fine, it doesn’t even see the 4k discs anymore. It’s f/w version 1.02. Tried lens cleaner and reflashing to no avail. At least I have another drive that sees 4k. Also does the newest lg wh16ns40 flash to f/w 1.02. Any help greatly appreciated.

h8dyt
Posts: 8
Joined: Mon Sep 16, 2019 4:56 pm

Re: Unable to read 4k discs lately.

Post by h8dyt » Mon Sep 16, 2019 7:54 pm

I just bought this drive and flashed it with multiple firmware to be able to read the disks. To no avail non of them have worked. Glad to see that I'm not the only one having the issue which I would really like to see resolved soon.

Coopervid
Posts: 147
Joined: Tue Feb 19, 2019 10:32 pm

Re: Unable to read 4k discs lately.

Post by Coopervid » Mon Sep 16, 2019 8:15 pm

Question: You use Makemkv and it doesn't read the disc? AnyDVD won't. It only can use "friendly drives". Your drive is not "friendly" but official.

Flash it to ASUS 3.10 MK and check if it doesn't work either.

Repeat laser cleaning and disc cleaning.

After checking all these options I would also be clueless.

Coopervid
Posts: 147
Joined: Tue Feb 19, 2019 10:32 pm

Re: Unable to read 4k discs lately.

Post by Coopervid » Mon Sep 16, 2019 8:38 pm

Guys,

I was wrong. I thought you have the BH16NS60. If you have the BH16NS40 my information is wrong. However, you need a drive that is BH16NS40 with service code NS50. Please check the label on your drive and respond. W/o service code NS50 your drive is not UHD capable.

Procat
Posts: 33
Joined: Wed Mar 06, 2019 12:20 pm

Re: Unable to read 4k discs lately.

Post by Procat » Mon Sep 16, 2019 11:12 pm

Coopervid wrote:
Mon Sep 16, 2019 8:15 pm
Question: You use Makemkv and it doesn't read the disc? AnyDVD won't. It only can use "friendly drives". Your drive is not "friendly" but official.

Flash it to ASUS 3.10 MK and check if it doesn't work either.

Repeat laser cleaning and disc cleaning.

After checking all these options I would also be clueless.
My drive had been able to read 4K discs up until a couple of days ago. It just lost the ability to read them lately, makemkv still shows the drive as 1.02, I will try to reflash to the ASUS 3.10 MK and see if that works.

Mtenga
Posts: 25
Joined: Sun May 31, 2015 10:32 pm

Re: Unable to read 4k discs lately.

Post by Mtenga » Wed Nov 20, 2019 7:08 pm

Same problem for me with ASUS BC-12D2HT, firmware 3.00.

Was ripping UHD fine but just tried various and wont rip them at all. Works fine with Bluray.

?

Billycar11
Posts: 1170
Joined: Sun Aug 24, 2014 5:49 am

Re: Unable to read 4k discs lately.

Post by Billycar11 » Thu Nov 21, 2019 1:01 am

Mtenga wrote:
Wed Nov 20, 2019 7:08 pm
Same problem for me with ASUS BC-12D2HT, firmware 3.00.

Was ripping UHD fine but just tried various and wont rip them at all. Works fine with Bluray.

?
What error are you getting?
Does the drive not read UHD at all like show no disk in the os.
Some are also having problems with sdf and hk downloads

Mtenga
Posts: 25
Joined: Sun May 31, 2015 10:32 pm

Re: Unable to read 4k discs lately.

Post by Mtenga » Thu Nov 21, 2019 2:11 am

Billycar11 wrote:
Thu Nov 21, 2019 1:01 am
Mtenga wrote:
Wed Nov 20, 2019 7:08 pm
Same problem for me with ASUS BC-12D2HT, firmware 3.00.

Was ripping UHD fine but just tried various and wont rip them at all. Works fine with Bluray.

?
What error are you getting?
Does the drive not read UHD at all like show no disk in the os.
Some are also having problems with sdf and hk downloads
It loads the discs but gets stuck on the decrypting. From memory off the top of my head it stops at “parsing” a file called content something or other. Just hangs there for five or so minutes and then starts returning error messages. Exactly the same thing happened on all the UHD discs that I tried. Hopefully that sounds familiar or I can try again and be more accurate. Everything was fine two weeks ago when I last tried.

DVD Maniac
Posts: 38
Joined: Mon Apr 08, 2013 11:59 am

Re: Unable to read 4k discs lately.

Post by DVD Maniac » Wed Nov 27, 2019 8:24 pm

Do your previously successful rips work? If so its disk related and down to AACS 2.1.

MartyMcNuts
Posts: 1025
Joined: Wed Nov 22, 2017 11:45 pm

Re: Unable to read 4k discs lately.

Post by MartyMcNuts » Wed Nov 27, 2019 9:39 pm

Mtenga wrote:
Thu Nov 21, 2019 2:11 am
Billycar11 wrote:
Thu Nov 21, 2019 1:01 am
Mtenga wrote:
Wed Nov 20, 2019 7:08 pm
Same problem for me with ASUS BC-12D2HT, firmware 3.00.

Was ripping UHD fine but just tried various and wont rip them at all. Works fine with Bluray.

?
What error are you getting?
Does the drive not read UHD at all like show no disk in the os.
Some are also having problems with sdf and hk downloads
It loads the discs but gets stuck on the decrypting. From memory off the top of my head it stops at “parsing” a file called content something or other. Just hangs there for five or so minutes and then starts returning error messages. Exactly the same thing happened on all the UHD discs that I tried. Hopefully that sounds familiar or I can try again and be more accurate. Everything was fine two weeks ago when I last tried.
You need to show us exactly what the MakeMKV window tells you.
Cheers :D
----------------------------------------------------------------------------------------------------------------------------------------
For UHD capable drives in AUS & NZ: viewtopic.php?f=20&t=18747

Mtenga
Posts: 25
Joined: Sun May 31, 2015 10:32 pm

Re: Unable to read 4k discs lately.

Post by Mtenga » Thu Nov 28, 2019 7:14 am

Firstly it was working fine on UHD discs just a few weeks ago. Now does not on any despite me reflashing the firmware, re-downloading MakeMKV and changing my DNS to Google. Still works on Bluray. I've tested on numerous UHD discs I've ripped before.

It takes three minutes to get to :

Parsing: /BDMV/JAR/77001.jar

Thereafter it does not move forward and I start to get hardware errors

MakeMKV v1.14.5 win(x64-release) started
Downloading latest SDF to C:\Users\xxx/.MakeMKV ...
Using direct disc access mode
LibreDrive firmware support is not yet available for this drive (id=F8B3C9080B22)
Failed to load content hash table, unable to verify integrity of M2TS files.
Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading 'BD-ROM ASUS BC-12D2HT 3.00' at offset '12490375168'
etc...

I've gone as far 20 minutes and it just continues with the same sort of errors.

Billycar11
Posts: 1170
Joined: Sun Aug 24, 2014 5:49 am

Re: Unable to read 4k discs lately.

Post by Billycar11 » Thu Nov 28, 2019 7:21 am

Mtenga wrote:
Thu Nov 28, 2019 7:14 am
Firstly it was working fine on UHD discs just a few weeks ago. Now does not on any despite me reflashing the firmware, re-downloading MakeMKV and changing my DNS to Google. Still works on Bluray. I've tested on numerous UHD discs I've ripped before.

It takes three minutes to get to :

Parsing: /BDMV/JAR/77001.jar

Thereafter it does not move forward and I start to get hardware errors

MakeMKV v1.14.5 win(x64-release) started
Downloading latest SDF to C:\Users\xxx/.MakeMKV ...
Using direct disc access mode
LibreDrive firmware support is not yet available for this drive (id=F8B3C9080B22)
Failed to load content hash table, unable to verify integrity of M2TS files.
Error 'Scsi error - HARDWARE ERROR:TIMEOUT ON LOGICAL UNIT' occurred while reading 'BD-ROM ASUS BC-12D2HT 3.00' at offset '12490375168'
etc...

I've gone as far 20 minutes and it just continues with the same sort of errors.
bad disk or bad drive
try cleaning both see if it improves i have had success with doing this on brand new drives

Mtenga
Posts: 25
Joined: Sun May 31, 2015 10:32 pm

Re: Unable to read 4k discs lately.

Post by Mtenga » Thu Nov 28, 2019 7:29 am

OK can't be bad disc since I've tried it on numerous and the same error.

If it is a bad drive I don't understand why it can still rip bluray and DVD just fine?

Billycar11
Posts: 1170
Joined: Sun Aug 24, 2014 5:49 am

Re: Unable to read 4k discs lately.

Post by Billycar11 » Thu Nov 28, 2019 8:01 am

Mtenga wrote:
Thu Nov 28, 2019 7:29 am
OK can't be bad disc since I've tried it on numerous and the same error.

If it is a bad drive I don't understand why it can still rip bluray and DVD just fine?
regular Blurays are mostly single layer BD 25GB and dual layer BD 50GB
UHD Blurays are mostly Dual layer BD 66GB and Triple layer BD 100GB much harder to read

Mtenga
Posts: 25
Joined: Sun May 31, 2015 10:32 pm

Re: Unable to read 4k discs lately.

Post by Mtenga » Thu Nov 28, 2019 8:19 am

OK thanks all, another $100 purchase due in my near future :roll:

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