Failed to get full access to drive

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spiritofone420
Posts: 2
Joined: Sun Feb 02, 2020 12:24 am

Failed to get full access to drive

Post by spiritofone420 » Sun Feb 02, 2020 12:36 am

I am trying to run makeMKV on my Umbuntu 18.04.3 machine to convert an .avi file. The software is returning this error:

Failed to get full access to drive "TSSTcorp DVD+-RW TS-L632H". Make sure that you either have write access to device "/dev/sr0", are member of "cdrom" group or have CAP_SYS_RAWIO enabled.
------------------------------------------------------------
So after running the following commands these are the responses I receive:

Code: Select all

~$ ls -l /dev/sr0
brw-rw----+ 1 root cdrom 11, 0 Feb 1 11:09 /dev/sr0

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$ getfacl /dev/sr0
getfacl: Removing leading '/' from absolute path names
# file: dev/sr0
# owner: root
# group: cdrom
user::rw-
user:gary:rw-
group::rw-
mask::rw-
other::---

Code: Select all

~$ whoami
gary

So being new to the world of Linux would someone tell me what else I need to do and exactly HOW ... preferably in NON GEEK ... thank you!

Woodstock
Posts: 6919
Joined: Sun Jul 24, 2011 11:21 pm

Re: Failed to get full access to drive

Post by Woodstock » Sun Feb 02, 2020 12:44 am

Not sure what AVI files have to do with this - MakeMKV does not create AVI files, and I don't think it reads them.

There is also another topic with the same subject in this forum: viewtopic.php?f=3&t=21393
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

spiritofone420
Posts: 2
Joined: Sun Feb 02, 2020 12:24 am

Re: Failed to get full access to drive

Post by spiritofone420 » Sun Feb 02, 2020 1:27 am

Woodstock wrote:
Sun Feb 02, 2020 12:44 am
Not sure what AVI files have to do with this - MakeMKV does not create AVI files, and I don't think it reads them.

There is also another topic with the same subject in this forum: viewtopic.php?f=3&t=21393
I was thinking of that myself, but the error made no mention of the file type. I will try with a store bought DVD and see if the same happens. Sorry about not seeing the other post, not like it buried either. Thx.

Woodstock
Posts: 6919
Joined: Sun Jul 24, 2011 11:21 pm

Re: Failed to get full access to drive

Post by Woodstock » Sun Feb 02, 2020 3:45 am

If you're talking about an AVI file on a DVD data disk, you don't need MakeMKV to read that; you should be able to copy it directly. MakeMKV would fail if the disk isn't formatted as video DVD disk, because things it needs would not be there.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

ornithopterjumpsuit
Posts: 3
Joined: Tue Mar 24, 2020 5:10 am

Re: Failed to get full access to drive

Post by ornithopterjumpsuit » Tue Mar 24, 2020 5:15 am

I have the same issue with a different model drive ("Failed to get full access to drive "HL-DT-ST BD-RE BU40N". Make sure that you either have write access to device "/dev/sr0", are member of "cdrom" group or have CAP_SYS_RAWIO enabled.").

Note that 'groups' returns cdrom.

Could this be a BIOS problem? Note that the same hardware booting in Win10 runs makemkv fine.

Any help for a Ubuntu 18.04 Linux n00b is greatly appreciated.

Thanks.

ornithopterjumpsuit
Posts: 3
Joined: Tue Mar 24, 2020 5:10 am

Re: Failed to get full access to drive

Post by ornithopterjumpsuit » Tue Mar 24, 2020 6:43 pm

I forgot to mention this is an slimline SATA drive connected internally.

Anybody have any ideas?

ornithopterjumpsuit
Posts: 3
Joined: Tue Mar 24, 2020 5:10 am

Re: Failed to get full access to drive

Post by ornithopterjumpsuit » Wed Mar 25, 2020 3:09 am

I figured it out in my case: I'd used a snap install via:

https://connectwww.com/how-to-install-m ... ter/61127/

After uninstalling, and reinstalling via unofficial PPA above, all is now well(-ish).

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