Bug report: Atmos DD+ track not listed

The place to discuss Mac OS X version of MakeMKV
Post Reply
dcleys
Posts: 14
Joined: Sun Aug 26, 2012 12:23 pm

Bug report: Atmos DD+ track not listed

Post by dcleys » Sat Jan 09, 2021 1:19 pm

I am trying to rip IT Chapter 2 blu-ray, which features an English Dolby Atmos DD+ audio track. However, when I open the disc with MakeMKV 1.15.4 on Mac OS Big Sur, the Atmos DD+ track isn't there, only the core audio can be selected (see screenshot). This doesn't seem to be limited to Mac OS, but the same happens on Windows 10 using MakeMKV 1.15.3...

Anyone else experience this problem? :?:
Attachments
screen.png
screen.png (236.97 KiB) Viewed 148 times

dcleys
Posts: 14
Joined: Sun Aug 26, 2012 12:23 pm

Re: Bug report: Atmos DD+ track not listed

Post by dcleys » Sun Jan 10, 2021 4:07 pm

Today I tried Annabelle comes home, which also has a Dolby Digital Plus Atmos audio track. The same issue in this case. DD+ track is not listed, only the core audio is listed directly under the video section.

Mike, is this a known issue? (I have the same problem on a Windows 10 PC) with both discs so far... I also reverted to older versions of MakeMKV all the way down to the last version of 1.14. No DD+ Atmos tracks showing...

murx75
Posts: 1
Joined: Sun Jan 10, 2021 11:31 am

Re: Bug report: Atmos DD+ track not listed

Post by murx75 » Sun Jan 10, 2021 5:33 pm

dcleys wrote:
Sat Jan 09, 2021 1:19 pm
I am trying to rip IT Chapter 2 blu-ray, which features an English Dolby Atmos DD+ audio track. However, when I open the disc with MakeMKV 1.15.4 on Mac OS Big Sur, the Atmos DD+ track isn't there, only the core audio can be selected (see screenshot). This doesn't seem to be limited to Mac OS, but the same happens on Windows 10 using MakeMKV 1.15.3...

Anyone else experience this problem? :?:
Well, you got further with "It Chapter 2" than I did...
I only get offered what can be seen in the GIF attachment on the German Blu-Ray release. I am on 1.15.4 under Windows 10.

What is the official way to get this addressed? Make a dump and send it to MakeMKV support?

Thanks!
Attachments
Screenshot_MakeMKV_2021-01-10.gif
Screenshot_MakeMKV_2021-01-10.gif (66.99 KiB) Viewed 119 times

dcleys
Posts: 14
Joined: Sun Aug 26, 2012 12:23 pm

Re: Bug report: Atmos DD+ track not listed

Post by dcleys » Mon Jan 11, 2021 9:04 pm

I have sent an email to Mike to address the issue, but I could not include a dump file, since none was generated.

Post Reply