Can't find any usable optical drives

MKV playback, recompression, remuxing, codec packs, players, howtos, etc.
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cragar
Posts: 2
Joined: Tue Feb 21, 2017 9:45 pm

Can't find any usable optical drives

Post by cragar » Tue Feb 21, 2017 9:51 pm

Hi,

I'm using a Surface Pro 3 laptop with an external USB Pioneer Blu-ray drive. When I load MKV, the DVD icon is grayed out and the onscreen message says that MKV "Can't find any usable optical drives."

Any help would be much appreciated.

Thanks,

Cragar

cragar
Posts: 2
Joined: Tue Feb 21, 2017 9:45 pm

Re: Can't find any usable optical drives

Post by cragar » Tue Feb 21, 2017 10:16 pm

Hello,

I just solved this problem by right-clicking on the MKV application filename and running the program as the "Administrator."

paylesspizzaman
Posts: 8
Joined: Sun Feb 25, 2018 10:10 am

Re: Can't find any usable optical drives

Post by paylesspizzaman » Sun Feb 25, 2018 10:14 am

Thank you for this, you save me a bunch of time!. I recently installed new windows updates and I'm thinking that messed with makemkv, because my problem started with the first system restart after the updates.

jonghotti
Posts: 610
Joined: Tue May 01, 2018 7:04 pm
Location: Earth

Re: Can't find any usable optical drives

Post by jonghotti » Wed May 02, 2018 8:13 am

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Last edited by jonghotti on Mon Feb 25, 2019 7:47 am, edited 1 time in total.

AeXiPHiXiON
Posts: 2
Joined: Thu Jan 24, 2019 5:38 am

Re: Can't find any usable optical drives

Post by AeXiPHiXiON » Thu Jan 24, 2019 6:13 am

There was another thread on this with a different fix, go to Window Security -> Ransomware Protection and either disable it or add an allowed app

dorf867
Posts: 1
Joined: Sat May 18, 2019 12:47 pm

Re: Can't find any usable optical drives

Post by dorf867 » Sat May 18, 2019 12:51 pm

Just to add to this, ran into the same problem with Windows 10.

Just adding the makemkv.exe file alone didn't fix it, I added the rest of the exe files in the folder as well.

Windows Defender Security Center -> Virus & Threat Protection -> Ransomware Protection -> Allow an App through Controlled folder access

Add each exe in C:\Program Files (x86)\MakeMKV

mike admin
Posts: 3666
Joined: Wed Nov 26, 2008 2:26 am
Contact:

Re: Can't find any usable optical drives

Post by mike admin » Mon Jun 10, 2019 3:56 pm

The 1.14.4 has an option to install an optical drive access service - with this service MakeMKV does not need to be run as administrator, and should be immune to Controlled Folder sandbox.

sxotty
Posts: 5
Joined: Thu Oct 11, 2018 7:35 pm

Re: Can't find any usable optical drives

Post by sxotty » Wed Sep 25, 2019 12:20 am

I installed the access service, but it still did not work until I allowed access. Perhaps if I restarted after it would have allowed it to work. I can try that later, but an install alone did not work.

tledford
Posts: 4
Joined: Thu Aug 31, 2017 6:08 pm

Re: Can't find any usable optical drives

Post by tledford » Tue Nov 12, 2019 9:33 pm

@sxotty: I'm seeing the same behavior on a new Win10Pro v1903 install, I have to run MakeMKV as Administrator for it to see the optical drive, even though everything else (including Windows Explorer) has no problem seeing the drive when running as a user.

Did you ever find a solution other than running ripping jobs as Administrator?

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