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Can't find any usable optical drives

Posted: Tue Feb 21, 2017 9:51 pm
by cragar
Hi,

I'm using a Surface Pro 3 laptop with an external USB Pioneer Blu-ray drive. When I load MKV, the DVD icon is grayed out and the onscreen message says that MKV "Can't find any usable optical drives."

Any help would be much appreciated.

Thanks,

Cragar

Re: Can't find any usable optical drives

Posted: Tue Feb 21, 2017 10:16 pm
by cragar
Hello,

I just solved this problem by right-clicking on the MKV application filename and running the program as the "Administrator."

Re: Can't find any usable optical drives

Posted: Sun Feb 25, 2018 10:14 am
by paylesspizzaman
Thank you for this, you save me a bunch of time!. I recently installed new windows updates and I'm thinking that messed with makemkv, because my problem started with the first system restart after the updates.

Re: Can't find any usable optical drives

Posted: Wed May 02, 2018 8:13 am
by jonghotti
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Re: Can't find any usable optical drives

Posted: Thu Jan 24, 2019 6:13 am
by AeXiPHiXiON
There was another thread on this with a different fix, go to Window Security -> Ransomware Protection and either disable it or add an allowed app

Re: Can't find any usable optical drives

Posted: Sat May 18, 2019 12:51 pm
by dorf867
Just to add to this, ran into the same problem with Windows 10.

Just adding the makemkv.exe file alone didn't fix it, I added the rest of the exe files in the folder as well.

Windows Defender Security Center -> Virus & Threat Protection -> Ransomware Protection -> Allow an App through Controlled folder access

Add each exe in C:\Program Files (x86)\MakeMKV

Re: Can't find any usable optical drives

Posted: Mon Jun 10, 2019 3:56 pm
by mike admin
The 1.14.4 has an option to install an optical drive access service - with this service MakeMKV does not need to be run as administrator, and should be immune to Controlled Folder sandbox.

Re: Can't find any usable optical drives

Posted: Wed Sep 25, 2019 12:20 am
by sxotty
I installed the access service, but it still did not work until I allowed access. Perhaps if I restarted after it would have allowed it to work. I can try that later, but an install alone did not work.

Re: Can't find any usable optical drives

Posted: Tue Nov 12, 2019 9:33 pm
by tledford
@sxotty: I'm seeing the same behavior on a new Win10Pro v1903 install, I have to run MakeMKV as Administrator for it to see the optical drive, even though everything else (including Windows Explorer) has no problem seeing the drive when running as a user.

Did you ever find a solution other than running ripping jobs as Administrator?

Re: Can't find any usable optical drives

Posted: Thu Jun 25, 2020 7:39 pm
by bearhntr
Where is this SERVICE? What is it called?

Is it one of the .EXE files in the folder?

*bh*

Re: Can't find any usable optical drives

Posted: Thu Jun 25, 2020 7:50 pm
by d00zah
When running the MakeMKV installer you will get the following prompt. Check option.

Instption.jpg
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