Ralph Breaks the Internet(and the sound)

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kwolf
Posts: 2
Joined: Sun Mar 24, 2019 7:53 pm

Ralph Breaks the Internet(and the sound)

Post by kwolf » Sun Mar 24, 2019 7:58 pm

I'm trying to rip Ralph Breaks the Internet from the DVD but the sounds ends up being cavernous in many scenes, missing from others, loud music with no voice in other scenes. Totally chaotic! I tried a few time with the exact same result each time(meaning, a missing or cavernous voice appear in the same scene it appeared in a previous attempt) I never had this problem before so I'm not sure this might not be a new copy protection or not. I am using the latest makemkv 1.14.3.

Arry1587
Posts: 5
Joined: Fri Nov 02, 2018 8:52 am

Re: Ralph Breaks the Internet(and the sound)

Post by Arry1587 » Mon Mar 25, 2019 7:25 am

I had a similar issue recently but it turned out to be a Windows problem with audio that appeared out of nowhere, probably pertaining to 5.1 audio which as far as I know 'Ralph Breaks the Internet' and many other movies have. Other movies were suddenly broken in the same way that had 5.1 audio no matter what player I used. I don't know the precise cause or solution though, as updating audio drivers did not help, tried different media players, and screwing with all sorts of settings. The same files worked on different PCs, it's likely a Windows Update fixed it. Normally playing a file with 5.1 sound on stereo isn't a problem since it'll "downmix" (combine all 5.1 channels to 2.0) and play properly on 2.0 stereo speakers/headphones so you hear everything, you probably ran into the same bug I did, audio is being output as if expected on a 5.1 setup but you're only hearing 2 channels at a time.

kwolf
Posts: 2
Joined: Sun Mar 24, 2019 7:53 pm

Re: Ralph Breaks the Internet(and the sound)

Post by kwolf » Tue Mar 26, 2019 12:00 am

Wow, you are right. I tried playing directly from the dvd and the same problem appear. And indeed, if I select the 2.0 track the sound is fine. Argh, drivers, the worst kind of problem :|

Thanks for the cue!

Woodstock
Posts: 6342
Joined: Sun Jul 24, 2011 11:21 pm

Re: Ralph Breaks the Internet(and the sound)

Post by Woodstock » Tue Mar 26, 2019 3:39 am

Ralph breaks internet, Microsoft breaks everything else. :)
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

Arry1587
Posts: 5
Joined: Fri Nov 02, 2018 8:52 am

Re: Ralph Breaks the Internet(and the sound)

Post by Arry1587 » Wed Mar 27, 2019 5:42 am

I'm really glad I could help. :)

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