Doctor Who - The Collection Season 10

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Dopefish
Posts: 4
Joined: Fri Oct 26, 2018 4:38 pm

Doctor Who - The Collection Season 10

Post by Dopefish » Sat Jul 20, 2019 3:52 am

Just got this in from the UK (as it's not out in the States till September).

Anyway, so far it's going fine, but one track refuses to rip. It crashes MakeMKV every time I try and rip it.

The title information has this. I'm guessing the segment count being 46 is the issue? Honestly don't know. Any suggestions on how to get around this? Everything else on the disc goes fine..
Title information
Name: Doctor Who S10 - Disc 2 - Carnival Of Monsters (English)
Source file name: 00094.mpls
Duration: 0:04:36
Chapters count: 46
Size: 69.8 MB
Segment count: 46
Segment map: 61,62,63,64,65,66,72,73,74,75,76,77,78,83,84,85,86,87,88,89,90,91,95,97,98,99,100,101,102,111,104,105,109,110,112,113,114,115,125,126,116,117,118,119,120,121
File name: Doctor Who S10 - Disc 2 - Carnival Of Monsters_t08.mkv
The specific error is: "Fatal error occurred, program will now quit".

... and it comes up when it is analyzing seamless segments.

This is macOS, btw.

Dopefish
Posts: 4
Joined: Fri Oct 26, 2018 4:38 pm

Re: Doctor Who - The Collection Season 10

Post by Dopefish » Sat Aug 01, 2020 2:58 pm

Well, nobody replied, so either nobody knows, cares, or I'm just alone. ;)

Seriously, though. All the subsequent Doctor who releases have a thing like this, with a lot of segments, and it crashes MakeMKV if I try to rip it. See attached, the most recent release has one too - but there's numerous ones like this.

https://imgur.com/uQqePAR

Woodstock
Posts: 7370
Joined: Sun Jul 24, 2011 11:21 pm

Re: Doctor Who - The Collection Season 10

Post by Woodstock » Sat Aug 01, 2020 10:18 pm

Large numbers of segments should not be an issue - I've ripped disks with over 350 for a single file.

So the question is, why this file, which would appear to be part of the Extras?

Does it rip others on the disk?
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

preserve
Posts: 435
Joined: Sun Sep 13, 2015 10:21 pm
Location: Canada

Re: Doctor Who - The Collection Season 10

Post by preserve » Sun Aug 02, 2020 4:35 am

Well, nobody replied ... The specific error is: "Fatal error occurred, program will now quit".
This is a slower paced forum and most of the support comes from fellow users.

Which version of MakeMKV are you using? If you're using the newest version 1.15.2, try using an earlier version. The new version is known to have problems that result in crashes like this under various scenarios.

http://makemkv.com/download/old/

You can also submit a dump of the crash so that it can be investigated further, by following the instructions here: http://www.makemkv.com/onlinehelp/dump.html
Using: ASUS BW-16D1HT 3.00

morbius
Posts: 48
Joined: Mon Aug 13, 2018 7:17 am

Re: Doctor Who - The Collection Season 10

Post by morbius » Sun Aug 02, 2020 1:45 pm

I have the UK edition of this release and for me 1.15.2 under Win 10 also fails on this title, but 1.14.5 (oldest version I have locally) does not.

1.14.5 gave me an output file with a nominal duration of just 10 seconds, and the content was a rapid-fire flash through of various menu screens.

1.15.2 simply puts up the message "Failed to save title...."

I'll see if I can upload a dump file.

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