Fatal error no matter which disk

Please post here for issues related to Blu-ray discs
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enzolt
Posts: 12
Joined: Wed Aug 02, 2017 6:00 am

Fatal error no matter which disk

Post by enzolt » Sat Dec 09, 2017 12:46 am

Hello,

I am running into a problem.

No matter which blu-ray disk I insert, the program errors out.
I checked Windows logs and there isnt anything in there related to the program nor the SATA disk drive.

Used to be able to use the program with no issues.
I am running the lastest version of Windows 10 (updated last night).
I am also running the latest version of MakeMKV.

Already reinstalled the program but it didnt solve the issue.

Image

enzolt
Posts: 12
Joined: Wed Aug 02, 2017 6:00 am

Re: Fatal error no matter which disk

Post by enzolt » Sat Dec 09, 2017 2:25 am

Running latest version of JRE.

Even if I just go to settings to enable debug logging, the program crashes.

I uninstalled 1.10.8 and tried to use 1.10.7 and the program still crashes.

It might be something with the latest update of Windows 10.

enzolt
Posts: 12
Joined: Wed Aug 02, 2017 6:00 am

Re: Fatal error no matter which disk

Post by enzolt » Sat Dec 09, 2017 2:34 am

I am not sure if this is related but they have issues playing blu-rays as well..

https://answers.microsoft.com/en-us/win ... ffb?auth=1

enzolt
Posts: 12
Joined: Wed Aug 02, 2017 6:00 am

Re: Fatal error no matter which disk

Post by enzolt » Tue Dec 12, 2017 5:49 pm

I was able to get a debug log out
Debug log started at Tue Dec 12 17:45:22 2017 , written by MakeMKV v1.10.8 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.10.8 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\ivan-gaming/MakeMKV_log.txt
003007:0000 Using direct disc access mode
Found java version=1.8.0.152 path=C:\Program Files\Java\jre1.8.0_152\bin\java.exe
003344:0000 Using Java runtime from C:\Program Files\Java\jre1.8.0_152\bin\java.exe
DEBUG: Code 2147483648 at ;;hLaunq39Nxl3aR:29396529
DAFD=PAAAADAAAAEABDQkEGAACAQ==
DCE=guYsQfU5SjU2MMWXsv8O1j0ZLIczdwfaQfPItTVdtHewJs3RY2+KA7+KBKRodJ4XuLxxMEXiYOOGpk4xjk8lhD5aVtZDU+2u/mOJrKedWxO3UMaJWMBOnUNUM23haYNdNuY/b2E0wDCfh/jZy7BffLGeQ13VlhO68g==
005085:0000 Loaded content hash table, will verify integrity of M2TS files.
DISCID=5EE304C1AB03B40810CD69B1B58471ED461CA4C9
003025:0000 Title #00002.mpls has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00003.mpls has length of 95 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00004.mpls has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00011.mpls has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00012.mpls has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00016.mpls has length of 17 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00018.mpls has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00019.mpls has length of 25 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00020.mpls has length of 22 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00022.mpls has length of 25 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00023.mpls has length of 21 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00024.mpls has length of 22 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00031.mpls has length of 22 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00041.mpls has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00041.mpls(1) has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00042.mpls has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00043.mpls has length of 22 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00044.mpls has length of 17 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00045.mpls has length of 22 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00079.mpls has length of 12 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00080.mpls has length of 22 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00081.mpls has length of 17 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00082.mpls has length of 12 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00084.mpls has length of 7 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00084.mpls(1) has length of 7 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00084.mpls(2) has length of 7 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00114.mpls has length of 50 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00115.mpls has length of 45 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00200.mpls has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00377.mpls was added as title #0
003307:0000 File 00411.mpls was added as title #1
003307:0000 File 00450.mpls was added as title #2
003309:0000 Title 00451.mpls is equal to title 00450.mpls and was skipped
003307:0000 File 00451.mpls(1) was added as title #3
003309:0000 Title 00700.mpls is equal to title 00450.mpls and was skipped
003309:0000 Title 00700.mpls(1) is equal to title 00451.mpls(1) and was skipped
003307:0000 File 00701.mpls was added as title #4
003025:0000 Title #00702.mpls has length of 112 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00703.mpls has length of 107 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00895.mpls was added as title #5
003025:0000 Title #00896.mpls has length of 62 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00897.mpls was added as title #6
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003307:0000 File 00274.mpls was added as title #110
003307:0000 File 00278.mpls was added as title #111
003307:0000 File 00279.mpls was added as title #112
003307:0000 File 00281.mpls was added as title #113
003307:0000 File 00282.mpls was added as title #114
003307:0000 File 00285.mpls was added as title #115
003307:0000 File 00286.mpls was added as title #116
003307:0000 File 00290.mpls was added as title #117
003307:0000 File 00291.mpls was added as title #118
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003307:0000 File 00339.mpls was added as title #137
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003307:0000 File 00446.mpls was added as title #180
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003307:0000 File 00840.mpls was added as title #336
003307:0000 File 00842.mpls was added as title #337
003307:0000 File 00843.mpls was added as title #338
003307:0000 File 00844.mpls was added as title #339
003307:0000 File 00848.mpls was added as title #340
003307:0000 File 00849.mpls was added as title #341
003307:0000 File 00850.mpls was added as title #342
003307:0000 File 00851.mpls was added as title #343
003307:0000 File 00855.mpls was added as title #344
003307:0000 File 00857.mpls was added as title #345
003307:0000 File 00861.mpls was added as title #346
003307:0000 File 00863.mpls was added as title #347
003307:0000 File 00864.mpls was added as title #348
003307:0000 File 00865.mpls was added as title #349
003307:0000 File 00868.mpls was added as title #350
003307:0000 File 00871.mpls was added as title #351
003307:0000 File 00876.mpls was added as title #352
003307:0000 File 00877.mpls was added as title #353
003307:0000 File 00878.mpls was added as title #354
003307:0000 File 00879.mpls was added as title #355
003307:0000 File 00880.mpls was added as title #356
003307:0000 File 00881.mpls was added as title #357
003307:0000 File 00882.mpls was added as title #358
003307:0000 File 00884.mpls was added as title #359
003307:0000 File 00885.mpls was added as title #360
003307:0000 File 00890.mpls was added as title #361
003307:0000 File 00891.mpls was added as title #362
003307:0000 File 00894.mpls was added as title #363
003307:0000 File 00900.mpls was added as title #364
003307:0000 File 00905.mpls was added as title #365
003307:0000 File 00906.mpls was added as title #366
003307:0000 File 00907.mpls was added as title #367
003307:0000 File 00909.mpls was added as title #368
003307:0000 File 00910.mpls was added as title #369
003307:0000 File 00913.mpls was added as title #370
003307:0000 File 00914.mpls was added as title #371
003307:0000 File 00915.mpls was added as title #372
003307:0000 File 00917.mpls was added as title #373
003307:0000 File 00918.mpls was added as title #374
003307:0000 File 00919.mpls was added as title #375
003307:0000 File 00923.mpls was added as title #376
003307:0000 File 00929.mpls was added as title #377
003307:0000 File 00931.mpls was added as title #378
003307:0000 File 00933.mpls was added as title #379
003307:0000 File 00934.mpls was added as title #380
003307:0000 File 00935.mpls was added as title #381
003307:0000 File 00936.mpls was added as title #382
003307:0000 File 00937.mpls was added as title #383
003307:0000 File 00938.mpls was added as title #384
003307:0000 File 00940.mpls was added as title #385
003307:0000 File 00941.mpls was added as title #386
003307:0000 File 00943.mpls was added as title #387
003307:0000 File 00944.mpls was added as title #388
003307:0000 File 00946.mpls was added as title #389
003307:0000 File 00952.mpls was added as title #390
003307:0000 File 00957.mpls was added as title #391
003307:0000 File 00958.mpls was added as title #392
003307:0000 File 00959.mpls was added as title #393
003307:0000 File 00961.mpls was added as title #394
003307:0000 File 00966.mpls was added as title #395
003307:0000 File 00969.mpls was added as title #396
003307:0000 File 00970.mpls was added as title #397
003307:0000 File 00972.mpls was added as title #398
003307:0000 File 00976.mpls was added as title #399
003307:0000 File 00977.mpls was added as title #400
003307:0000 File 00978.mpls was added as title #401
003307:0000 File 00986.mpls was added as title #402
003307:0000 File 00987.mpls was added as title #403
003307:0000 File 00988.mpls was added as title #404
003307:0000 File 00991.mpls was added as title #405
003307:0000 File 00992.mpls was added as title #406
003307:0000 File 00994.mpls was added as title #407
003025:0000 Title #00002.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00006.m2ts has length of 50 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00007.m2ts has length of 45 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00008.m2ts has length of 22 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00010.m2ts has length of 21 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00011.m2ts has length of 25 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00014.m2ts has length of 17 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00016.m2ts has length of 22 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00021.m2ts has length of 22 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00022.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00023.m2ts has length of 17 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00024.m2ts has length of 12 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00025.m2ts has length of 12 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00272.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00273.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00274.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00275.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #03985.m2ts has length of 62 seconds which is less than minimum title length of 120 seconds and was therefore skipped
005011:0000 Operation successfully completed
csf9 me=2 ma=0
csf7
Application exited at Tue Dec 12 17:47:59 2017

Woodstock
Posts: 6518
Joined: Sun Jul 24, 2011 11:21 pm

Re: Fatal error no matter which disk

Post by Woodstock » Tue Dec 12, 2017 7:10 pm

I was hoping Mike would have seen this topic by now.

Send an email to support@makemkv.com with a link to this topic. Mike should get back to you with any additional information he needs.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

enzolt
Posts: 12
Joined: Wed Aug 02, 2017 6:00 am

Re: Fatal error no matter which disk

Post by enzolt » Thu Dec 14, 2017 2:29 am

Here is another log file where I dont even have a disk inside.

I simply click the "Preferences" button and the program crashes.
Debug log started at Thu Dec 14 02:25:21 2017 , written by MakeMKV v1.10.8 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.10.8 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\ivan-gaming/MakeMKV_log.txt
csf9 me=1 ma=0
csf7
Application exited at Thu Dec 14 02:25:59 2017

enzolt
Posts: 12
Joined: Wed Aug 02, 2017 6:00 am

Re: Fatal error no matter which disk

Post by enzolt » Sat Dec 16, 2017 8:53 pm

Figured out the issue. I suspected it had to do with the Save File location.

I originally ripped to a NAS.
I recently got rid of that NAS from the network.
This resulted in MakeMKV unable to lookup that NAS and this crashes the program.

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