Crash on Good Omens (disk 2)

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hamsterdance
Posts: 5
Joined: Tue Dec 03, 2019 8:00 am

Crash on Good Omens (disk 2)

Post by hamsterdance » Sun Dec 08, 2019 8:02 am

Running MakeMKV to convert a Blu-Ray into MKV files on the second disk of Good Omens crashes, with a segmentation fault. This applies only if I try to convert a specific MPLS file; close investigation reveals that that MPLS file contains a concatenation of all the text-to-speech files for the menus. I've worked around it by not converting that particular file (since I don't need it anyway), but on the principle that any segmentation fault is a bug that probably should be fixed, I'm reporting it here.

Is there any specific information or files necessary to track down where the fault is in the code? I'm happy to provide whatever is necessary (short of all the actual M2TS files, which would likely be excessive).

Woodstock
Posts: 7539
Joined: Sun Jul 24, 2011 11:21 pm

Re: Crash on Good Omens (disk 2)

Post by Woodstock » Sun Dec 08, 2019 2:47 pm

Start with the information listed in the FAQ link in my signature, and send it to support@makemkv.com . You should also include the crash report from the operating system.

Mike should get back to you with any additional information he needs.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

hamsterdance
Posts: 5
Joined: Tue Dec 03, 2019 8:00 am

Re: Crash on Good Omens (disk 2)

Post by hamsterdance » Mon Dec 09, 2019 9:22 am

Done. I swear, I did search the FAQ for crash, and it didn't come up with anything. :( Oh well..

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