MakeMKV can't see my USB Blu-ray drive on OSX or Windows

[cstout]

Axe and I seem to have the same drive and for me, at least, with or without the second cable plugged into my iMac I am able to rip Blu-Ray discs to my virtual machine but MakeMKV (both in Windows and in OS X) doesn't see that the drive even exists. System Profiler on my Mac shows it's plugged in, VMWare Fusion shows it's plugged in, and Windows 7 uses the drive perfectly.

I don't think this is an issue of not enough power. For some reason MakeMKV is simply not registering this external drive at all.

[cstout]

Just for the fun of it I took my drive apart to see the exact make/model information. I have the exact same drive as Axe.

HP
BD-ROM/DVD/CD REWRITABLE DRIVE
459174-4C0
BC-5500A-H1

HW 1.0
FW 1.86

Model Number: BC-5500A

[Axehandler]

Just an update..
Amazon is taking it's sweet time to ship the board...

Currently it shipped TODAY (ordered over the weekend)... and expected to be here around Tuesday



Axe

[Axehandler]

YEA... it came on Saturday!!

okay.... answer.... Take it as good or bad.. your choice

MakeMKV sees this now with Startrek (2009) in the drive.

Drive Information
OS device name: \Device\CdRom4
Current profile: BD-ROM
Manufacturer: Optiarc
Product: BD ROM BC-5500A
Revision: 1.86
Serial number: 8ZM4N48E112
Highest AACS version: 43

Disc Information
Data capacity: 39.98 Gb
Disc type: BD-ROM
Number of layers: 2
Channel bit length: 74,5 nm (25.0 GB max. per layer)

-------

so I have it working with MakeMKV now but had to connect it to the Sata ports inside the computer just to get it to work.... Everything except MakeMkv works fine with the USB.. so I still come back to how MakeMKV is accessing the Drives.... the ONLY difference from the computer standpoint appears to be "Location" with USB it shows as a Mass USB device. (as noted earlier)

Drive Properties now..
----
Optiarc BD ROM BC-5500A ATA device

Device type: DVD/CD-Rom drives
Manufacturer: (Standard CD-ROM drives)
Location: Location 0 (Channel 0, Target 0, Lun 0)
---
Driver
---
Optiarc BD ROM BC-5500A ATA Device
Driver Provider: Microsoft
Driver Date: 6/21/2006
Driver Version: 6.1.76000.16385

If anyone wants any further information feel free to Ask... would STILL love to get this working as a USB device. otherwise I'm probebly gonna buys this now...

http://www.amazon.com/5-25-Metal-Tray-2 ... d_sim_pc_6
or
http://www.amazon.com/Syba-5-25-Inch-Ad ... apter+5.25

So if I get the above case.. what did I spend?


Case Price: $12.99
adapter Price: $15.99
USB BD Price : $37.99
_______

66.97

OH when I ordered the adapter... I also ordered this...

http://www.amazon.com/gp/product/B004SU ... UTF8&psc=1
And only paid 58.99 (no cables no software) and MakeMKV see's it fine.

Drive Information
OS device name: \Device\CdRom2
Current profile: BD-ROM
Manufacturer: ASUS
Product: BC-12B1ST b
Revision: 1.00
Serial number: K9JDAN50001
Firmware date: 2113-06-14 11:58:
Bus encryption flags: 1E
Highest AACS version: 43

Disc Information
Data capacity: 38.70 Gb
Disc type: BD-ROM
Number of layers: 2
Channel bit length: 74,5 nm (25.0 GB max. per layer)


(I love that Firmware Date!)


MIKE, please get the usb working..I'd LOVE to keep this USB
ANYTHING I can do to help just ask



Axehander

[Tyler]

I had this exact issue and contacted MakeMKV support about my external USB DVD drive not being recognized and they recommended starting off by turning on debugging mode (which involves restarting the program).

Needless to say, when I re-launched MakeMKV my external USB DVD drive was automatically picked up and showing as ready to be read by the program. I guess I was thrown off by Windows automatically recognizing the USB drive when it plugged into my laptop.

The easiest (and cheapest) fix around: Make sure your external USB DVD drive is plugged in BEFORE launching the program and you should have no issues whatsoever.

Hope this helps!

For reference, the USB DVD drive I'm using can be found here