How to Train Your Dragon - The Hidden World

Please post here for issues related to UHD discs
murky024
Posts: 3
Joined: Tue May 21, 2019 7:50 pm

How to Train Your Dragon - The Hidden World

Post by murky024 » Tue May 21, 2019 7:57 pm

So I just got my freshly released How to Train You Dragon 3, The Hidden World 4k UHD and obviously since it just released today there are no keys for MakeMKV to use. What do I need to do to help move this process along? I would like to digitize my 4k copy over the standard bluray copy.

Liquidmetal
Posts: 8
Joined: Thu Jun 02, 2016 11:46 am

Re: How to Train Your Dragon - The Hidden World

Post by Liquidmetal » Tue May 21, 2019 9:27 pm

As a matter of fact, there is something you can do! :) Mike made a post about it.
As a reminder, if a disk key is not known then protected disc will fail to open. MakeMKV will save a disc dump in this case, called "AACS dump". Please send these dumps to svq@makemkv.com .
When you try to open a disc MakeMKV can't decrypt, it will show a message saying where it saved an AACS dump file. Just attach that file to an email and send it to the address above. This will help get decryption keys added to the database more quickly.

murky024
Posts: 3
Joined: Tue May 21, 2019 7:50 pm

Re: How to Train Your Dragon - The Hidden World

Post by murky024 » Wed May 22, 2019 1:15 am

Liquidmetal wrote:
Tue May 21, 2019 9:27 pm
As a matter of fact, there is something you can do! :) Mike made a post about it.
As a reminder, if a disk key is not known then protected disc will fail to open. MakeMKV will save a disc dump in this case, called "AACS dump". Please send these dumps to svq@makemkv.com .
When you try to open a disc MakeMKV can't decrypt, it will show a message saying where it saved an AACS dump file. Just attach that file to an email and send it to the address above. This will help get decryption keys added to the database more quickly.
Thanks, I was continuing to read and research and found that info in some other threads... I have submitted the .tgz file created from the dump. For those who are parents of young kids like me and bought this movie, I submitted the request today. :D

Liquidmetal
Posts: 8
Joined: Thu Jun 02, 2016 11:46 am

Re: How to Train Your Dragon - The Hidden World

Post by Liquidmetal » Wed May 22, 2019 10:35 pm

It looks like the keys for this movie just came out.

Kevinicus
Posts: 10
Joined: Tue Mar 20, 2018 1:26 am

Re: How to Train Your Dragon - The Hidden World

Post by Kevinicus » Thu May 23, 2019 1:00 am

You sure? It still says the keys aren't known here.

Ryushin
Posts: 4
Joined: Mon Dec 03, 2018 9:49 pm

Re: How to Train Your Dragon - The Hidden World

Post by Ryushin » Thu May 23, 2019 11:31 am

Kevinicus wrote:
Thu May 23, 2019 1:00 am
You sure? It still says the keys aren't known here.
MakeMKV downloaded the new keys this morning. My USA copy is ripping now.

Tourman
Posts: 4
Joined: Mon Dec 11, 2017 9:59 pm

Re: How to Train Your Dragon - The Hidden World

Post by Tourman » Thu May 23, 2019 2:25 pm

Doesn't work. It errors out with "Fatal error occurred, program will now exit" when I decrypt the disc. I don't even get a chance to rip it.

JeffR1
Posts: 23
Joined: Fri Feb 08, 2013 12:30 am

Re: How to Train Your Dragon - The Hidden World

Post by JeffR1 » Thu May 23, 2019 4:22 pm

Tourman wrote:
Thu May 23, 2019 2:25 pm
Doesn't work. It errors out with "Fatal error occurred, program will now exit" when I decrypt the disc. I don't even get a chance to rip it.
There are at least 3 different versions of this disc that I know of, you may have yet another version, you need to send a dump file, follow these instructions below in quotes.
Be sure and use the latest version of MakeMKV.
Send them to the email address below, do not post them here on the forum.

"Now, thanks to few heroic individuals and a big magic crystal ball, keys for some UHD discs are available. The keyfile can be downloaded at link below . This keyfile includes all doom9 UHD keys as well, so this is the one ultimate file you have to put into MakeMKV data directory. As a reminder, if a disk key is not known then protected disc will fail to open. MakeMKV will save a disc dump in this case, called "AACS dump". Please send these dumps to svq@makemkv.com."

Kevinicus
Posts: 10
Joined: Tue Mar 20, 2018 1:26 am

Re: How to Train Your Dragon - The Hidden World

Post by Kevinicus » Thu May 23, 2019 11:09 pm

Ryushin wrote:
Thu May 23, 2019 11:31 am


MakeMKV downloaded the new keys this morning. My USA copy is ripping now.
Curious about where you got yours and which version? I have the basic 4K (non-exclusive) version from Target. Still not working, but only sent my log in last night.

murky024
Posts: 3
Joined: Tue May 21, 2019 7:50 pm

Re: How to Train Your Dragon - The Hidden World

Post by murky024 » Thu May 23, 2019 11:16 pm

Mine worked now. I have the double disk (standard bluray and 4K bluray) from Amazon.

Kevinicus
Posts: 10
Joined: Tue Mar 20, 2018 1:26 am

Re: How to Train Your Dragon - The Hidden World

Post by Kevinicus » Fri May 24, 2019 11:37 pm

Sadly, my version is still not working.

Kevinicus
Posts: 10
Joined: Tue Mar 20, 2018 1:26 am

Re: How to Train Your Dragon - The Hidden World

Post by Kevinicus » Tue May 28, 2019 1:00 pm

Hoping I don't have a bad disc. I thought maybe it was the Libredrive not being enabled on my drive (never been an issue in the past), as it gave me that error once in lieu of the "couldn't find the keys" error. But, I've enabled that, and it's back to the keys error.

Maybe, Mike's just busy with the holiday and all.

Kevinicus
Posts: 10
Joined: Tue Mar 20, 2018 1:26 am

Re: How to Train Your Dragon - The Hidden World

Post by Kevinicus » Tue May 28, 2019 11:00 pm

Yay, it's working.

keber007
Posts: 8
Joined: Tue Mar 26, 2019 12:21 pm

Re: How to Train Your Dragon - The Hidden World

Post by keber007 » Mon Jun 10, 2019 10:34 pm

I got my copy from Amazon, it does not show any region code on the case or disc and i am unable to access the disc at all in MakeMKV. I have an ASUS BW-16D1HT With Firmeware ver 3.10 patched with libre drive, and i have successfully used this drive with 26+ other movies so far without issue. I hear the drive spin up, like it's going to access it, but after about 45-60 seconds the drive spins down and shows no disc is in that drive. Anyone have any thoughts? I popped another UHD disc in to see if maybe the drive went bad, but that one opened up just fine... Any help would be appreciated.

I am also running windows 10 Build 17763 & Make MKV Ver 1.14.4

SamuriHL
Posts: 815
Joined: Mon Jun 14, 2010 5:32 pm

Re: How to Train Your Dragon - The Hidden World

Post by SamuriHL » Mon Jun 10, 2019 11:02 pm

Clean it with a microfiber cloth. Yes, I know, right out of the box and into the drive, no visible dust, blah blah blah. LOL We've had a bunch of these threads. The ASUS drive is very sensitive and a LOT of these discs ship with some kind of invisible film on them. Just try it. If it doesn't work, then it may be one of the discs the ASUS drive simply does not like.

P.S. There is no region coding on UHD.

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