Trying to find my old key, a little help?

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jhackster
Posts: 2
Joined: Mon Dec 03, 2018 6:05 am

Trying to find my old key, a little help?

Post by jhackster » Mon Dec 03, 2018 6:08 am

Hey everyone, I have been using MakeMKV for a couple of years now. I purchased a full license but I just built a new computer and haven't been able to find my key. I was curious if anyone knows/remembers what the email looks like that provided the key. I hoping that I'll be able to search old emails and find it.

Thanks

Woodstock
Posts: 6257
Joined: Sun Jul 24, 2011 11:21 pm

Re: Trying to find my old key, a little help?

Post by Woodstock » Mon Dec 03, 2018 1:18 pm

Two steps: Check your email history for a message from "Avangate.com" - that would be who sent you the old key. (newer users will get the message from Avangate's current domain, "2co.com")

If you don't find it, send your information to support@makemkv.com and Mike can get you fixed up.
How to aid in finding the answer to your problem: https://www.makemkv.com/faq/item/8

jhackster
Posts: 2
Joined: Mon Dec 03, 2018 6:05 am

Re: Trying to find my old key, a little help?

Post by jhackster » Mon Dec 03, 2018 4:53 pm

Thank you so much. I appreciate it.

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